Before I go off on my mini-rant, because I hate when people argue this, please note that
I AGREE WITH VERSAPAK 100%. In fact, I've returned devices before due to dead pixels and they drive me totally insane. However, I would never argue that its due to quality issues or the company "screwing the little guy" so to speak.
Yeah, I can see how the cost of refunding could be an issue, but I see it as an issue they created themselves.
If the % coming back as defective due to a bad pixel is so high as to cause a financial burden, then they need to address the quality issues that are leading to so many having a dead pixel in the first place.
This is the fundamentally WRONG assumption that everyone makes with this argument. Dead pixels are not defective.. they just aren't. Depending on the size of a screen, anywhere from 2-10 dead pixels will be statistically labelled as "normal." It's a fact of life in manufacturing.... things break on occasion. The problem with LCD screens is the fact that you are holding in your hand millions of potential points of failure.
Take a toy, or any other product for that matter... you manufacture them and you see a failure rate of 1 in a million. You are not going to overhaul or change a damn thing in your factory. It's a part of business... you throw away the bad one and that is that. You can't do that with LCDs... there are millions and millions of pixels on each screen. If an LCD company was to accept returns and refunds for any screen with dead pixels, it would put them out of business. End of story.
Maybe it is something that can't be addressed, and that is just a risk you take with ANY lcd display
It is, and no matter how good LCD production gets, it will never be fully resolved. Dead pixels are possible with LCD screens... you need to accept it as a possibility (please note I'm not saying you need to accept dead pixels.... but you can't truly call them a defect and criticize a company for their existence... not with any real logic anyway).
If it is something they can't easily fix, then they can then sell it to someone less picky for a discounted price, because imo it is clearly a defect.
Again.. this would destory the company. For a long time (and only now is it starting to change), LCD saw a very low margin due to costs needed to produce the display panels. They can't sell them for any worthwhile discount or they will lose money. In addition to that, statistically, it wasn't uncommon for companies to have at least one dead pixel on sometimes HALF their panels. The simply CAN'T sell them as defective.