PAYPAL is the new MICROSOFT!!!

[danny_galaga]

i need some advice about paypal. they are ubiquitous, but like microsoft- their help section is useless! i find their layout not very user friendly. the question is this:

i have just received email notification that ive been paid through paypal for someitems i sold on ebay. but when i go to paypal it doesnt show any payments. ive upgraded it to 'premium' guessing that is what i am supposed to do to get the payments. but i cant discern anything. so wheres the money? SHOW ME THE MONEY!

 as i said above, they really blow when it comes to designing a simple easy layout. ebay too, but ive got em figured now! its annoying because the buyers have paid in good faith and now im gonna have to send the items wondering where my money is...

[lcddream]

fwiw i recently did a transaction with them...the seller said he sent an invoice but it never went through even though his account showed it as pending. so i had to manually send money instead of paying the invoice. he got it ok though.

maybe they are having database problems...which isnt a very encouraging thought

[danny_galaga]

this was an auto response from ebay. so i can only imagine that they have really paid me. but thats it, i dont like to IMAGINE my money, i wanna see it!

[lcddream]

i just had an idea....examine the email from ebay..make sure it's really from ebay...fake/scam maybe?

[Havok]

Could also be processing time - I had a similar situation, and the money just took a couple of days to hit my account. After that I had to manually transfer the money from paypal to my checking account...

Good luck!

[danny_galaga]

yeah,
im already getting a reminder to collect my money! geez, i would if i could...

edit: i just sent them an email through their help sectiony thingo. bet it takes weeks to get a response and the confirmation email tells me the payment will get cancelled by the 29th! sheesh...

[danny_galaga]

well, heres the response:

Thank you for contacting PayPal.

If you have received an email notification stating that a payment has
been
sent to your PayPal Account, but the transaction has not posted to your
History Log, the sender may have entered an incorrect email address.

If the email address they have entered is not an exact match, the funds
will not be posted to your account, however, your email service
provider
may be able to detect this slight difference and route the email
notification to your email account.

In this case, we recommend that you contact the sender and confirm that
the
payment has been sent and to exactly which address. Often, concern over
a
payment results from a miscommunication between the sender and
recipient,
and it is easily resolved by asking the sender to check his History Log
to
confirm that a payment has been sent.
Please let me know if you need further assistance.

Sincerely,
Wendy
PayPal Community Support
PayPal, an eBay Company

my only thought is that they 'see' two accounts because ive recently changed the email address the notification goes to, but not the paypal account address. anyway, ive told her that in a reply. well see if i cant get my steenkin money...

[danny_galaga]

looks like there was a psuedo- second account. came from me changing my email address. think carefully folks if you change your email address with paypal! now my 'new' account wont let me add my credit card. heres the email ive sent them:

subject; need to add card to paypal if thats all right with you

please, please PLEASE can i just have my money now? im jumping through all the hoops youve put out for me, what more can i do?

thanks,

danny.