Makes you wonder why you bought their insurance at all, hey? It's like they're forcing you to lie and say you lost more stuff just to cover the cost of the CD's!
I learned a valuable lesson about insurance one day, and if you're an insurance agent here and you're reading this, I may not personally hate YOU, but I hate your ilk!
My wife got into an accident, it was the fault of the semi-hauler who didn't secure his load with anything more than a zig-zag chaining down instead of the several chains he was supposed to use, the chain broke, sending the concrete sewer tubes (8 of 'em) off his truck and into the van my wife was driving. TOTALLED my van, and (LUCKILY, the cop tells me when I get there that if the tubes had come off the truck differently, I may have come down to identify the body for him

) flipped it into the ditch.
Because my wife and three kids weren't hurt, and were honest about it, all we got was $600 to replace the van that a guy who had his license revoked a month earlier and didn't have the common sense to secure his load to avoid possibly killing people had totalled.
Lesson learned.
ANY future accident my family may be in will be accompanied by corresponding medical checkups, doctor visits, blurred vision, neck pain, gout, arthritis, hangnails, body odor - ANYTHING that will pay for the damage I incurred and replace the vehicle to it's original state or give compensation that will alllow me to purchase a replacement of equal working conidition.
Screw insurance. Get rich and self-insure yourself whenever possible.