For freeplay you need to reboot and press the red setup button when it asks for operator input, then when it asks to register you need to select register offline. Then select the freeplay profile. As far as the TS, there is not much you can do, it either works or it doesnt. Since it s adigitizer there is no calibration or driver to install/reinstall. Sounds like you are having a lag issue with the system.