When in doubt, cap kit.
The 20EZ monitors are pretty easy to cap. I've done a few so far myself, and only ever had issues with 1.
I don't recommend doing a flyback on this for 2 reasons.
#1: I don't think thats the problem you're having
#2: You have to modify the chassis for the new one to fit properly (the remote focus board) and do some extra soldering to make it work.
Also, Bob Roberts sells cap kits for the audio board. If you've got humming or staticky sounds, spring for the audio board cap kit and save on shipping.