Has it EVER worked? An extremely touchy hold control like you describe usually means you effectively don't have sync hooked up at all which may be a problem with sync format - composite/separate, polarity, etc. - and where you have or don't have it hooked up: many monitors effectively have 4 places to where one can hook up composite sync, and only one of them will be correct depending on format.
Also, since you say it's rolling side-to-side but you're adjusting vertical hold, I assume this monitor is mounted vertically? Just wanting to get terminology straight since that can cause confusion. It shouldn't affect any of this electrically.