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Author Topic: Please help. Kt 2938f and arcadevga. Can not setup. Out of Sync!  (Read 5113 times)

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mrcram

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Please help. Kt 2938f and arcadevga. Can not setup. Out of Sync!
« on: December 28, 2010, 02:55:20 am »
I have the new arcadevga 3000 PCIe card that is plugged in to my HP Compaq dc7100 CMT computer.  The monitor is a KT 2938f that is in a PGA golf cab.  The monitor works great but when plugged straight into card, it says out of sync.  I have disabled onboard graphics on the pc and to no avail.  What am I doing wrong?  I am using xp service pack 3  Please help me.
« Last Edit: December 28, 2010, 03:48:51 am by mrcram »

grantspain

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Re: Please help. Kt 2938f and arcadevga. Can not setup. Out of Sync!
« Reply #1 on: December 28, 2010, 07:46:16 am »
i assume you get the post screen,if so you would need to connect on a normal pc monitor and change the properties on the card to something the kortek monitor can handle(800 x 600 i think)

mrcram

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Re: Please help. Kt 2938f and arcadevga. Can not setup. Out of Sync!
« Reply #2 on: December 28, 2010, 10:34:44 am »
I have tried that and the monitor still says out of range.  Is there a specific hrtz I should set to.  It is at 60

grantspain

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Re: Please help. Kt 2938f and arcadevga. Can not setup. Out of Sync!
« Reply #3 on: December 28, 2010, 10:41:47 am »
I have tried that and the monitor still says out of range.  Is there a specific hrtz I should set to.  It is at 60
60hz is correct,I am not mame expert but I think the tri res utility on ultimarcs download page may help

mrcram

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Re: Please help. Kt 2938f and arcadevga. Can not setup. Out of Sync!
« Reply #4 on: December 28, 2010, 11:36:19 am »
So I should set to 800 x 600 @ 60hrtz and then run the tri res utlity with the onboard graphic card.  shut down and then install arcadevga card and connect to monitor? I will try this.

mrcram

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Re: Please help. Kt 2938f and arcadevga. Can not setup. Out of Sync!
« Reply #5 on: December 28, 2010, 01:48:46 pm »
I tried using the tri res utility.  The kortek monitor just says out of range and then goes blank.  Any other suggestions?

grantspain

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Re: Please help. Kt 2938f and arcadevga. Can not setup. Out of Sync!
« Reply #6 on: December 28, 2010, 02:43:05 pm »
try reinstalling the avga driver and/or try the dvi out

mrcram

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Re: Please help. Kt 2938f and arcadevga. Can not setup. Out of Sync!
« Reply #7 on: December 28, 2010, 02:51:31 pm »
When the arcadevga is installed, the regular vga pc monitor will not turn on and the onboard vga out will not work.  I can not install the arcadevga drivers with the arcadvga card not installed.  I dont understand this.  The trisync monitors are suppost to be easy plug and play.

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Re: Please help. Kt 2938f and arcadevga. Can not setup. Out of Sync!
« Reply #8 on: December 28, 2010, 03:01:10 pm »
If it can be connected to a network it would be worth it to install a program such as TightVNC to be able to remotely control the machine from another computer. That way you can work on the settings 'blind' until you can find the correct settings for your monitor.

mrcram

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Re: Please help. Kt 2938f and arcadevga. Can not setup. Out of Sync!
« Reply #9 on: December 28, 2010, 04:13:53 pm »
I just figured that the Kortek 2938F is a vga monitor.  I used the DVI to VGA out and got the boot screen but will not load windows.  It will only boot in safe mode and I installed drivers but will not boot in regular just safe mode.
« Last Edit: December 28, 2010, 04:31:12 pm by mrcram »

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Re: Please help. Kt 2938f and arcadevga. Can not setup. Out of Sync!
« Reply #10 on: December 28, 2010, 04:43:54 pm »
Pull out the arcade vga and use onboard?

mrcram

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Re: Please help. Kt 2938f and arcadevga. Can not setup. Out of Sync!
« Reply #11 on: December 28, 2010, 05:25:28 pm »
The onboard will not load and just says out of range.

MonMotha

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Re: Please help. Kt 2938f and arcadevga. Can not setup. Out of Sync!
« Reply #12 on: December 28, 2010, 07:16:11 pm »
As this appears to be a high res (VGA/SVGA) only monitor, there's no need for an ArcadeVGA.  In fact, the stuff it does to try to make standard res (CGA) monitors work "out of the box" may start to get in the way.

What version of Windows is this?  Win Vista/7 runs the bootup splash at 1024x768 (XGA) and defaults the desktop to that res, too.  You'll have to manually configure it to something else.

WinXP should run the boot splash at 640x480 (VGA), and the desktop defaults 800x600 (SVGA), both of which should be compatible with this monitor.

Hook up a standard PC monitor, and get yourself into Windows.  Then set the desktop to run at 800x600 60Hz 32-bit color.  On WinXP, this should be doable from the standard control panel applet interface (easy access: right click the desktop, hit properties, then hit the settings tab).  On Win7/Vista, right click the desktop and hit "screen resolution", then pick 800x600 from the dropdown/slide thingie it presents.

You can also select 640x480, if you prefer, but many standard Windows dialogs won't fit on the screen at that point.

Now, swap back to your Kortek.  Hopefully your video card/drivers won't be "smart" and reconfigure things automatically.  This is more likely on Win7/Vista than WinXP.  If it just leaves everything alone, you should have something within the range of what the monitor can do, and you should get a picture.

If you're still having issues, go into the "advanced" settings, and ensure the refresh rate is 60Hz.  If your PC monitor has an "info" display in the OSD or similar, you can check that you're within the range of the arcade monitor before swapping.  You want 31-38kHz horizontal, and let's say 50-60Hz vertical since I don't have any other specs, but that's typical.  60Hz is better.

If you can get all this working, but it re-futzors itself when you reboot with the arcade monitor hooked up, there's possibly an EDID issue.  Sadly, lots of monitors ship with just plain wrong EDID values which causes the PC to automatically set itself up for the monitor using those wrong values.  Somehow blocking access to pins 12 and 15 of the VGA cable will block access from the PC to the monitor's EDID values which should cause the PC to just remember what it was set up to before no matter what, but again, some drivers are known to be "smarter" than they ought to be, so YMMV.

mrcram

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Re: Please help. Kt 2938f and arcadevga. Can not setup. Out of Sync!
« Reply #13 on: December 28, 2010, 08:25:44 pm »
As this appears to be a high res (VGA/SVGA) only monitor, there's no need for an ArcadeVGA.  In fact, the stuff it does to try to make standard res (CGA) monitors work "out of the box" may start to get in the way.

What version of Windows is this?  Win Vista/7 runs the bootup splash at 1024x768 (XGA) and defaults the desktop to that res, too.  You'll have to manually configure it to something else.

WinXP should run the boot splash at 640x480 (VGA), and the desktop defaults 800x600 (SVGA), both of which should be compatible with this monitor.

Hook up a standard PC monitor, and get yourself into Windows.  Then set the desktop to run at 800x600 60Hz 32-bit color.  On WinXP, this should be doable from the standard control panel applet interface (easy access: right click the desktop, hit properties, then hit the settings tab).  On Win7/Vista, right click the desktop and hit "screen resolution", then pick 800x600 from the dropdown/slide thingie it presents.

You can also select 640x480, if you prefer, but many standard Windows dialogs won't fit on the screen at that point.

Now, swap back to your Kortek.  Hopefully your video card/drivers won't be "smart" and reconfigure things automatically.  This is more likely on Win7/Vista than WinXP.  If it just leaves everything alone, you should have something within the range of what the monitor can do, and you should get a picture.

If you're still having issues, go into the "advanced" settings, and ensure the refresh rate is 60Hz.  If your PC monitor has an "info" display in the OSD or similar, you can check that you're within the range of the arcade monitor before swapping.  You want 31-38kHz horizontal, and let's say 50-60Hz vertical since I don't have any other specs, but that's typical.  60Hz is better.

If you can get all this working, but it re-futzors itself when you reboot with the arcade monitor hooked up, there's possibly an EDID issue.  Sadly, lots of monitors ship with just plain wrong EDID values which causes the PC to automatically set itself up for the monitor using those wrong values.  Somehow blocking access to pins 12 and 15 of the VGA cable will block access from the PC to the monitor's EDID values which should cause the PC to just remember what it was set up to before no matter what, but again, some drivers are known to be "smarter" than they ought to be, so YMMV.

Thank you MonMotha.  I am a newbie and did not know that this is a high res monitor. I guess the arcadevga was a waste of money.  Anyone wanna buy a brand new arcadevga 3000?

MonMotha

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Re: Please help. Kt 2938f and arcadevga. Can not setup. Out of Sync!
« Reply #14 on: December 28, 2010, 09:16:02 pm »
Thank you MonMotha.  I am a newbie and did not know that this is a high res monitor. I guess the arcadevga was a waste of money.  Anyone wanna buy a brand new arcadevga 3000?

No, but I know somebody who may be interested in the monitor if you'd like to sell and find a standard res monitor for use with your AVGA and native game resolutions.  Up to you.  If you're new and don't care about the native video modes, the monitor you have will actually be easier to work with as it uses normal PC resolutions, and of course you already have it.

mrcram

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Re: Please help. Kt 2938f and arcadevga. Can not setup. Out of Sync!
« Reply #15 on: December 28, 2010, 09:56:03 pm »
Yeah, I am going to keep it.  Alot easier and tiger woods and blitz look good right now.  Thanks again man.  I was under the impression that this monitor was a multifrequency from researching.  oh well.

grantspain

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Re: Please help. Kt 2938f and arcadevga. Can not setup. Out of Sync!
« Reply #16 on: December 29, 2010, 02:02:43 pm »
seems like another internets fail then,i checked the spec on this chassis and most sites had this as a multi sync

MonMotha

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Re: Please help. Kt 2938f and arcadevga. Can not setup. Out of Sync!
« Reply #17 on: December 29, 2010, 07:13:17 pm »
The specs I found say it's a multisync but 31-38kHz only (auto select), so that's VGA/SVGA only.