I wrote this long ass story about something like that and an Xbox. Can't find it on the other forums anymore. Oh well.
Point is, Places like Gamestop have never struck me as anything more than a place to find possibly hard to find or out of print titles.
It was essentially similar to this experience.
With ebay, isn't this reason all but obsolete?
With all the new changes and the growing number of ---Deutsche Frankfurters--- selling Blockbuster throwaways on eBay it's becoming more difficult to find the deals one would have found a mere ten years ago. I'd say I get burned on roughly one out of every five games because the seller failed to mention some crucial information about a particular game.
Through eBay, I've been gouged with games that:
- sport that painful to remove rental store sticker
- have some kids name in permanent marker
- have a scanned and crappily printed manual. At least it was in color

- where I paid for premium S&H and get a brown paper wrap with a <$1 shipping. (this is on nearly every auction)
- what should be in a box, is in bubble wrap. What should be in bubble wrap is in a manila envelope. What should be in a manila env... you get the idea.
- the wrong games on lot buys (Dude, you were supposed to send me a Jap FFI and seven Warrior games. WTF is this Billy Bunny Spelling Cart and ---steaming pile of meadow muffin---?)
Do I need to go on? Fair condition stuff sold as Mint. Auctions marked as
ULTRA RARE! despite the fact there are at least 30 other auctions with the same damn thing.
I'm intrigued.... TeaSip?
I had a lot more details on the Classicgaming forums, but their search algorithm still sucks monkey balls. Here's what I can recall.
I had a fat wad of cash burning a hole in my pocket and I kind of wanted an Xbox. So I made a trip down to the local mall and hit up the game store (I don't recall which it was, might have been Gamestop or EB Games or something). I wasn't really into buying stuff from Wal*Mart at the time.
In any case, I walk in and strike up a conversation with the dumb ---fudgesicle--- behind the counter. I tell him I want an Xbox and he makes a comment about, "Teasip," and how I need all these extra cables. For about ten seconds my mind raced through every computing term I knew. My brain almost spins out in a panic with a terminology I had no knowledge of.

"Uh... Teasip?" I reply.

"Yeah, Teasip. It's what you use to connect to the internet."

My mind calmed down. "Oh, you mean Tee See Pee Eye Pee."

"Uh... no Teasip."

"Uh... let me speak with your manager."

Manager walks up, "what's the problem?"

"Yeah, this guy here is telling me the Xbox uses the 'Teasip' protocol?"

"Yeah, it's Teasip. It's what the Xbox uses to connect to the internet."

The conversation got pretty heated at this point. With a little bit of

some

a whole lot of

and

and finally I walked out of the store calling everyone there a

and

I never did get my Xbox.