I used to be employed at a movie theater back in high school (2002) for about a year, and the only way you were able to get a refund is if you asked for one no longer than 45 mins. into the movie.. and your excuse had to be something other than you didn't like the movie. (got an emergency phone call, kid is throwing up, etc..)
Oh how I hated that job.. and the clowns running it. I remember when that Finding Nemo movie came to our theater, management thought it would be a good idea to do a promotional thing by giving the kids a free goldfish in a bag before going in to watch the movie. WHY BEFORE?? The next couple days the theater smelled like rotten fish and we were the ones finding nemo.. everywhere. So many memories.
NEVER DO THESE THINGS AT THE THEATER:
1. Eat the popcorn. We were trained to clean the inside of the popcorn machine and kettle with just a bottle of windex. Not only that but at the end of the day when we would empty it out, there would always be prizes at the bottom (hair, rubberband, cockroach, dead fly, etc.) Just don't eat anything from the theater, too expensive and you can totally just buy outside food/candy and bring it in. (I would say "sneak" it in but there's really no sneaking involved since they don't pat you down, check your jacket, wifes purse, etc. It's just too easy to call sneak)
2. Assume that the theater is at Grade A. We had a really bad rat problem and when the inspectors came they gave us a D. After they posted the letter grade on the wall and left, manager asked us to move the soda machine in front of it. Look for the grade.
3. Say no you don't want your receipt. In the concession stand they are required to ask if you want your receipt or not, say YES, especially if you're paying in cash because there was a few employees there who would keep the receipts then just void the transaction and pocket it.. I remember a few of them made a $100 a day using this method and it only took them a couple voided transactions, being that it costs an exact $40 (no tax) for the usual family popcorn deal.
4. Ask the ushers to help you look for whatever you dropped during the movie. The ushers would always find peoples wallets, cell phones, handheld video game devices, and it was finders keepers. I'm sure there are good people out there, just saying don't give them your phone number and expect them to call you saying they found your wedding ring. They never called anyone!
5. Save your 3D glasses for next time. Done this thinking I will outsmart the theaters $2 3Dglasses fee because I brought my own but then I looked like an idiot when they told me I still had to pay the stupid fee because its a 3D fee or some nonsense.
I've been one-upping that movie theater ever since. My friend still works there and I haven't paid to watch a movie to this very day UNLESS it was worth seeing a second time in a better theater or 3D IMAX. I only pay for the ones that I feel deserve it. One day I'm going to make a list of all the movies I've watched there for free and tally up a total of how much money they lost to ME and I hope that it's a great loss! ..hope rides alone