In the last couple months, at one point, my laptop's Outlook program stopped working correctly. I've tried uninstalling it, and I get the same message anyway, with reboots in between to ensure everything is wiped clean. I've tried off and on to fix this damn issue, and my searches and efforts have yielded absolutely no results. Here's the problem. When I open Outlook, I am greeted with this message:
You have a previous version of the Microsoft Exchange Messaging Service. Create a new profile.
I click OK, and another message pops up.
Cannot open your default e-mail folders. The information store could not be opened.
I click OK again.
And Outlook closes. Doesn't give me a chance to change any settings in Outlook. I don't even have the MEMS installed on my computer. Never did. So how can I uninstall something I've never had? It's not listed in the control panel for add/remove programs, even when listing the MS programs.
I'm in the process of "acquiring" Exchange. Just to see if installing then uninstalling it or whatever with it can remedy this problem. Because it's not about the fact that I can't use it. It's about the fact I can't figure out how to fix it, short of wiping the HD, which is silly for this.
I have another pc with Outlook, and it works fine. So if anyone knows what file(s) I need to port over to my laptop to get it to work, I am open to that possibility as well. Otherwise, I think I'll be trying out Thunderbird soon. I'd just rather use Outlook because it's what I'm used to, and exposed to most often.