FINAL UPDATE 2-19-2005, DO NOT BUY FROM CSO!!!----KDS 21 Inch VGA Monitor

[wakerlet]

Got mine yesterday.  I has a small amount of screen burn (very slight) in the upper right.  Shouldn't be that noticable though.  Keep in mind that these are used.

-Todd

[Arcadiac]

UPS refused to let my apartment manager sign for it it.  They sent mine back, what can I do.  Will I get anything now or am I just out the money?

Since UPS is the only one who knows their policies, you should probably start with them first towards finding a solution.  Mine came in 2 shipments, for 2 monitors.  I signed for the first one and then the deliveryman asked if he could just leave the other one if I was away.
Got 1 on the 20th, other on 21st.
I finally had time to test both of mine and everything appears fine.  One screen has a bit of adhesive still on the screen but both arrived intact and needing no adjustment.
All told a better experience this time around. ARCADIAC!

[tep0583]

Got mine on monday. (but, of corse, I was 200 miles away, until last night)

Fired it up this morning. The screen is absolutely flawless and I didn't even have to degauss it! (nor could I as I have yet to locate the controlls. Have to go back to find the post that tells about 'em)

I have to say that I'm very happy with the monitor. I'm seriously thinking about getting another to replace the TV in my classic cab.

[Iori]

Finally went ahead and ordered mine...  I don't know if it will fit in my cab or not, but at that price I figure I can build a new cab for it if not.    Or maybe I can slightly alter what I have now if I have to.  

[Gunstar Hero]

owj -

Sure thing, I'll get my friend with a digicam to snap me a few pix and post 'em ASAP.

[wakerlet]

Just wanted to mention that I'm not 100% satisfied with my monitor.  I have visible screen burn on the top right and along the right side of the screen.  It's not horrible but noticeable.

Does anyone else have this problem with their monitor?  I know they are used but I expected them to be in good condition.  I'm just wondering if it is worth complaining to the company.

-Todd

[Gunstar Hero]

You may as well let them know of your dissatisfaction, maybe they'll knock some bucks off of the price or something...

But if they want you to ship that heavy beast back, forget it! =)

[Arcadiac]

Just wanted to mention that I'm not 100% satisfied with my monitor.  I have visible screen burn on the top right and along the right side of the screen.  It's not horrible but noticeable.

Does anyone else have this problem with their monitor?  I know they are used but I expected them to be in good condition.  I'm just wondering if it is worth complaining to the company.

-Todd

Contact CSO.  Someone who ordered back in the spring had problems with their monitor and the company just sent them a new one.  Read back thru this post and you will find a link to the springtime thread.  Once there, go to the 3rd page, look for Witchboard's posts.  I'm fairly sure they didn't even have to return the old monitor.
Hope they can help you.  ARCADIAC!

[barranger]

Anyone know where to get one of these in Ontario?  I'm guessing the $5 shipping doesn't apply  

[DrewKaree]

UPS refused to let my apartment manager sign for it it.  They sent mine back, what can I do.  Will I get anything now or am I just out the money?

Usually if the person isn't there, they leave a note saying when they are coming back to try redelivery, and on the notice, they give you their local hub address where you can pick it up in case you can't be there at that time, either.

Mebbe call 'em up and see where they are, see if they have your package, otherwise, see if your Apt manager has that note.

[monkeybomb]

Thats just it.  No attempt with the manager despite a note to do so.  No Hub address and they didn't even hold it at the hub.  Ups says it's my problem to deal with the vendor.    

I've never had a UPS thing like this before and I'm really suprised.

[exibar]

UPS just plain sucks donkey butt....  why in the world would a 1 pound package take almsot 10 days to deliver, cost $14 to ship, and then they won't leave the dang thing at your door if you happen to be in the shower when they arrive?  God forbid you want it in 2 days, it will then cost you like $30 to ship

  USPS priority mail takes 2-3 days for delivery, costs $3.85, they'll deliver to your door on Saturday and they don't care if you're home or anything.

 FedEx will at least let you sign a waiver at their office (or from any driver) stating that they can leave the package on your dorrstep (or whereever you'd like them to leave it).  They cost less, deliver quicker.  

  I don't get it why people still use UPS... I used to think getting a package UPS was the coolest thing in the world, but that was when I was 10 years old too.....  of course, truck frieght shipments are the coolest thing now... but I digress :-)

[tep0583]

USPS does not deliver, if a signature is required, but you can sign the form that they leave and they'll drop it off a couple of days later. (I had a couple I had to do this for)

Other than that, no complaints with tham.

I assume these com UPS because they are better equipped to ship large packages and/or they have a bulk deal going with them.

[Kremmit]

UPS is supposed to make 3 attempts; did they ever leave you a door tag?  If they did, and you never responded, then it's your own fault, but if they didn't make 3 attempts, or never left you a door tag, you've got 'em by the balls.  Call 1-800-Pick-UPS and wade through the automated system until you get a real person.  If they didn't do what they're supposed to, then don't take no for an answer, but if they did, be really nice, and you may be able to get them to re-route the box to your work address, your parent's house, your buddy's house, etc.  - But do it immediately - if they get the box all the way back to the shipper, they will definately NOT re-route it, and then you'll have to deal with the seller, who'll probably want you to pay for repeat shipping.

Good luck!

[Arcadiac]

Barringer you may want to contact CSO and see what they can do, many here have had favorable experiences with them, possibly they can work something out.
I think Monkeybomb probably has enough info regarding the UPS problems, I too just this month had a $200 package allegedly delivered by them only to never have signed for, seen or received it.  
UPS SUX, we know already!
Sorry but I'd rather this thread return to the topic of the monitor's quality, performance etc.
Respectfully, ARCADIAC!

[monkeybomb]

They left two notes not three, and they ignored the huge one to leave all packages with management.  They leave them there all the time and I would be surprised if they didn't leave others on the days when they were ignoring my usual request.  This is the first time they chose to ignore it but not the first that need a signature.  I didn't wade through the automated system cuz I didn't think I needed to.  (wrong, shame on me)

When I woke up the day after note two, my package was gone from the hub.  My story is not something I can prove.  It's too easy for a driver to say that there was no note and that he left all three.  

[JackTucky]

The UPS guys probably don't like moving that 90lb box too much.  I have a friendly relationship with my driver, he's here a lot (too much internet shopping for me).  He came at 10am instead of his usual 3-4pm because he said he didn't want to be moving my 90lb box all over his truck while making his other deliveries.

I joked with him that if I liked what was in there, I was going to order 10 more, to be delivered for 2 weeks consecutively.  He said he would drop them off the truck  

remember, UPS drivers are teamsters.  they really don't have to work if they don't want to.    

Art

[Henson123]

For those of you who have recieved you monitors - did they ever send you e-mail confirmation that it was sent, or did it just show up?  It's been over three weeks for me now, with no e-mail contact other than the order confirmation.  Did their tracking system or anything like that ever work?

Just trying to calm my nerves down a little bit as I wait and wait and wait.  Thanks.

[JackTucky]

I got an email from his UPS shipping system that my package was shipped.

Art

[Kremmit]

me too

[Gunstar Hero]

I got some emails... I don't remember one of them being a shipping confirmation, just an order confirmation.

Looks like they're in Nevada. Maybe that's why mine arrived so fast, since I'm in Northern Ca. I'm sure they use the slowest shipping possible at that price, so probably just need to be patient and await the arrival of that big box.

[Arcadiac]

For those of you who have recieved you monitors - did they ever send you e-mail confirmation that it was sent, or did it just show up?  It's been over three weeks for me now, with no e-mail contact other than the order confirmation.  Did their tracking system or anything like that ever work?

Just trying to calm my nerves down a little bit as I wait and wait and wait.  Thanks.

Be sure to check your spam folder, my shipping confirmation went there.  BTW 3-4 weeks is normal turnaround for these, hang in there!  ARCADIAC!

[Kayday]

Hey everyone, need some help with this monitor.  I just got it yesterday and when I turned it on, it has a yellow tint color.  I tried adjusting the color, contrast, brightness and it does not get rid of it.  Today, I realised that I couldn't adjust the blue, only red and green.  Any way to fix this?  Could going the RGB route instead of the vga cable fix this or am I screwed and need it replace?

BTW, this is going into a Sega Titan cab I got off ebay a couple days ago.

Rich

[Gunstar Hero]

Did you degauss?

(standard monitor question #1!)

[Iori]

HOT DAMN!   I got mine today and I am very pleased with it, the only small problem  I have with mine is there is a small blemish on the monitor toward the right of the center, but it is barely noticeable, probably won't be noticeable at all when there is smoked glass over it.  This thing PERFECTLY fit into my cab thankfully, no modification of my cab is need (and my cab isn't big at all).  Can't wait to get this puppy fully installed and update my project page... (finally)    Highly recommend this monitor to anyone that is thinking about getting it.

[Kayday]

Did you degauss?

(standard monitor question #1!)

Yeah, degauss it several times.  Used the vga cable that came with the monitor and a spare one I had with the same result.  I did a search and found what might be the problem.  The blue gun is definitely not working from either a bad solder or simply, the monitor is bad.  I will be getting a RGB cable today and hopefully the connection there will work.

[Gunstar Hero]

I'd try the RGB, but let CSO know about your issue anyways.

From what I've been reading in the older posts they'll make it right.

[gregor7777]

Just got mine today and it has that problem with blue as well. When I fired it up it worked fine, and had a great pic. but after about 10 minutes I lost blue...how do I degauss it?

[tep0583]

There's a series of buttons, just ahead of the LED and one behind it, all recessed into the holes in the case. The hole behind the LED is the power button. The four in a diamond shape in front of the LED are the controlls. I believe that one most forward in that group in the degauss.

[gregor7777]

There's a series of buttons, just ahead of the LED and one behind it, all recessed into the holes in the case. The hole behind the LED is the power button. The four in a diamond shape in front of the LED are the controlls. I believe that one most forward in that group in the degauss.

Cool, found it. Didn't fix the issue though. Sent an email to computersurplus outlet. Hopefully they can get anoher one to me...

[crashwg]

Hells yea!  Got my monitor today!  It's friggin huge!

Funny story actually...

I was taking a nap with my daughter, well not with her but at the same time rather.  My GF came home and was getting changed and right at that moment someone knocks on my door!  Ahhhh, so I rush to throw on some cloths and run down stairs.  I look through the peep hole and see a HUGE box outside my door... Hmmm, what the heck could that be I think.  I open the door to see the DHL guy getting back in his truck and drive off.  Can they do that?  I didn't think they could just leave a humugous box out there for anyone to steal...  For like 5 minutes my GF and I are tring to figure out what the heck this 4

[johnnysmitch]

just an FYI - looks like this deal is dead.  They still have the monitors for $89, but they have real shipping rates now - $77 ups... not too great of a deal anymore

[Gunstar Hero]

The $4.99 shipping doesn't show up until after you enter your order Try it. Don't worry, cause you still get the option to cancel your order once you see the shipping rates, and you can just click the Paypal button to avoid putting in credit card information.

I jut checked (for a local MAME buddy) and it still comes up fine.  

[Matt, GoC]

Can these things work fine sitting on their own in the open or do they HAVE to be put in an enclosure?  Just wondering if there's a shock hazard or something.  A friend of mine might be very interested in this... and so am I .  I got an old 10 yard fight cab that needs to be mamed.  P.S., did anyone click on the XXX option at the bottom of the list?  Funny!

[paigeoliver]

I have owned A LOT of these.

First off. If they lose a color it is likely the neckboard. Take the back of the casing off and reseat the neckboard. Or just push on it a bit and the color should come back.

These are fine to use out in the open. I have one on my desk and I have the top and back casing completely removed (this is the one that will lose a color from time to time).

You aren't going to get shocked by one of these unless you go diving under the anode cap. I will once again repeat that i use one of these on my desk, with the casing removed, and I reach inside all the time to make adjustments.

[Matt, GoC]

cool, thanks!

[iwillfearnoevil]

I open the door to see the DHL guy getting back in his truck and drive off.  Can they do that?  I didn't think they could just leave a humugous box out there for anyone to steal...  

even if not, they do. i have ups leave packages out in the rain at my house all the time without even ringing the doorbell to let us know there's a package. several years ago, they even delivered a scanner (in its original retail box not a shipping box) in the snow while it was still snowing. i came home from work and saw the box all wet even and someone was home the whole time. our drive is too lazy to knock or ring it seems.

[Sephroth57]

anyone have any pics of their monitor, the one on their website sucks

[crashwg]

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[crashwg]

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