I recieved my 3" High-Trackball from Happ about three weeks ago (ordered in UK). Maybe I misread the specifications, but I thought there would be no ball in it. In fact it came with a white ball. Now I've got one in spare, I will propably never need. So maybe you should make this clear when ordering.
I am using an Opti-PAC but have no idea what is better. For now I must say that service & speed of ultimarc is unreached by my other arcade-related orders.