Mameroom & Dream Authentics

[Visitor Q]

Does anyone have anything good or bad to say about either one of these companies? I am looking to deal with either or.

Thanks.

[mrserv0n]

ive gotten blueprints from mameroom but I think its under new ownership. Any they took a long time to come but I did get them and they were good , but like I said I think its a new owner.

[Dazz]

I don't have anything to say about Dream Authentics, but Mameroom was a great help when I was building my cabinet. 

[Visitor Q]

Anyone else?

[CheffoJeffo]

ive gotten blueprints from mameroom but I think its under new ownership.

Not that I am aware of ...

[Flake]

I'm curious as to why you are considering using both Dream Authentics AND Mameroom?  I would think if you are considering using Dream Authentics then you are going to have them build you an entire cabinet - and so you dont need Mameroom.  Ah! it just dawned on me, Mameroom builds complete cabs too now dont they?  So you are looking to buy a complete cabinet alltogether then correct?

Here's what I think - build your own for more than half the price.  You can use Mameroom to build a control panel for you if you feel intimidated by that process.  I actually did this very same thing except I used Arcades R Fun to build my control panel for me.  Actually on that note, Arcades R Fun builds complete units as well.

Either way, Good luck

[Visitor Q]

That’s correct; I am trying to decide who should build my cab.

Arcades R Fun, I have not seen their site yet but I will be sure to check it out.

There are some main differences between DA and MR but wanted to ask in general if there has been any success or horror stories. Customer Service can go a long way sometimes, especially after the sale is done.

Thanks.

[Visitor Q]

I am considering having Mameroom build a control panel for me now and then maybe a little bit down the road installing it into a cab. There is just so much to decide in the way of one of these machines and I am wondering how limited I will be with a full size cab. Right now I just built a 15 hundred dollar new PC for this project which I know is overkill but I was planning on using it for a Media Center PC with emulation as a top priority beyond that. I currently have an X-Arcade 2 player CP but wanted a little more so that I would have a track ball, spinner and programmable joystick as far as two, four and eight way joystick control.

Since I want to emulate a lot of console systems as well, I am wondering if a cab is also the best place to do this…

It’s just a little over whelming for me, trying to decide on all this and its not a cheap adventure. I figure if I buy the control panel now, I can use it and have fun. I can always house it later on without wasting a dime. If I use Mameroom, their panels are made to bolt directly into their cabs as far as I can see.

Here are some pix of the current cabs I am trying to decide on.

Monitors are making it a very hard choice...

As seen here below.

DA (Left) Wells 9400
DA (Right) Not sure of the brand but I was told it is not a PC or TV LCD monitor but a true WS Arcade Monitor

---Second Pic

MR 27" MakVision High Resolution Monitor SVGA/XGA

***Note I am not looking to buy a 4 player cab but it was the only pic I had from Mameroom so far.

[Flake]

That’s correct; I am trying to decide who should build my cab.

Arcades R Fun, I have not seen their site yet but I will be sure to check it out.

There are some main differences between DA and MR but wanted to ask in general if there has been any success or horror stories. Customer Service can go a long way sometimes, especially after the sale is done.

Thanks.

Arcades R Fun website needs updating I believe so check out their e-bay auctions.  This is how you purchase from them.  You purchase the "buy-it-now" option on their e-bay auction but then dont pay now.  Jack from Arcades R Fun will contact you to discuss your options and pricing.  He will bill you after that is all settled.  To find their E-bay auctions just search "arcade control panel" and it will pop up in the list.

Cant really help you on your other questions.  While I have some console emulators setup on my cab, they are all mostly older console sets like NES, Atari and Sega Genesis.  Those dont require more than a joystick and a couple buttons per player.  I think maybe if you get into more modern console games you may find your control panel would require many more buttons to satisfy those console's game play.  Having that many buttons on a control panel may be problematic.

Still, I think I would build my own cabinet - much cheaper.  That's assuming price is an issue.  Maybe for you its not.

[CodeWhite]

I ordered the UA II cab kit and the classic control panel from mameroom. Both items were shipped within the week and I couldn't be happier with the quality of the product. Also Scott of mameroom responded promptly to my emails and phone calls.  I would recommend mameroom to anybody who is looking to buy a cab.

[Visitor Q]

I ordered the UA II cab kit and the classic control panel from mameroom. Both items were shipped within the week and I couldn't be happier with the quality of the product. Also Scott of mameroom responded promptly to my emails and phone calls.  I would recommend mameroom to anybody who is looking to buy a cab.

Could you post some pix?

[Flake]

Mameroom themselves have already posted several pics of their panels.

See this thread http://forum.arcadecontrols.com/index.php?topic=82250.0

[shmokes]

I believe Mameroom used to be run by a member of these forums called Cyberpunk.  I would personally never give him business because he was a jerk.  Also he comically threatened to have "his lawyers" get an injunction shutting down this website (because he claimed that member of this website were sharing his arcade cabinet plans between themselves). 

On the other hand, I think Saint includes his cabinet plans on the CD accompanying his book so he obviously doesn't hold a grudge.  Saint is a far better person than I, though.

[FrizzleFried]

It is so much easier and less expensive to find a JAMMA cabinet to convert.  I got mine for $100 total and put about $40 in to it (control panel, paint, plexi, etc).  MUCH more economical.

[FrizzleFried]

I believe Mameroom used to be run by a member of these forums called Cyberpunk.  I would personally never give him business because he was a jerk.  Also he comically threatened to have "his lawyers" get an injunction shutting down this website (because he claimed that member of this website were sharing his arcade cabinet plans between themselves). 

On the other hand, I think Saint includes his cabinet plans on the CD accompanying his book so he obviously doesn't hold a grudge.  Saint is a far better person than I, though.

Is Cyberpunk the OLD owner of MAMEROOM and he sold it to the current owner or is Cyberpunk the current owners OLD name?

EDIT: Seems to be the same person according to the super-long SlikStik post.  I thought I had read that somewhere.

[Visitor Q]

Mameroom themselves have already posted several pics of their panels.

See this thread http://forum.arcadecontrols.com/index.php?topic=82250.0

I'll check that out, thanks.

[wbassett]

I believe Mameroom used to be run by a member of these forums called Cyberpunk.  I would personally never give him business because he was a jerk.  Also he comically threatened to have "his lawyers" get an injunction shutting down this website (because he claimed that member of this website were sharing his arcade cabinet plans between themselves). 

On the other hand, I think Saint includes his cabinet plans on the CD accompanying his book so he obviously doesn't hold a grudge.  Saint is a far better person than I, though.

I bought from them and Scott was never anything like this.  Maybe Scott took over from the guy you're talking about.

It is so much easier and less expensive to find a JAMMA cabinet to convert.  I got mine for $100 total and put about $40 in to it (control panel, paint, plexi, etc).  MUCH more economical.

I would agree.  When I started my build, I hadn't really stumbled onto this forum yet.  I found the main site but somehow didn't see the message board section.  Anyway, not knowing any better I bought a kit.

It's not bad, and I do like the look and style, but now I know I could have built a cab or converted a gutted cab for a fraction of the price.  Since then I've learned a lot and have even started to make some connections!  I found a guy that sells cabs and he has a few gutted ones, including a sitdown MACH 3 cab (Gutted of course, but still has the CP and stick!) for $150.  He hasn't been able to get rid of it, so I'm sure I can probably talk him down even further.

Just my opinion, but I think Mameroom has a decent product, but mainly their target customer is a newbie like myself.  Or someone that wants a quick build and doesn't have the tools or time to cut their own.  All in all, it took me three days from the time it arrived until my son and I were actually playing the cab, and it took that long only because I was in a leg brace from my hip to ankle, and we still put it together pretty quick! (Even spending $500 which included shipping, the total price of my working cab is still around $800, and I know others have spent a lot more on theirs and they built the cab themself!)

If they cut the price in half I'm sure they'd still make a profit, but obviously a smaller one... however if the price was half what it is, it's possible I would buy a second one, mainly because I really do like the style of it.  As is though, my second standup cab will be one I either make myself, or a gutted one I convert.

[Visitor Q]

I was planning on having Mameroom ship it complete with the monitor installed, I already have the PC.

[CheffoJeffo]

I believe Mameroom used to be run by a member of these forums called Cyberpunk.  I would personally never give him business because he was a jerk.  Also he comically threatened to have "his lawyers" get an injunction shutting down this website (because he claimed that member of this website were sharing his arcade cabinet plans between themselves). 

On the other hand, I think Saint includes his cabinet plans on the CD accompanying his book so he obviously doesn't hold a grudge.  Saint is a far better person than I, though.

I bought from them and Scott was never anything like this.  Maybe Scott took over from the guy you're talking about.

Nope ... they are one and the same, albeit with multiple personalities (Mameroom, VMJ Team, Cyberpunk).

http://forum.arcadecontrols.com/index.php?topic=72444.msg786078#msg786078

[cadmium]

I believe Mameroom used to be run by a member of these forums called Cyberpunk.  I would personally never give him business because he was a jerk.  Also he comically threatened to have "his lawyers" get an injunction shutting down this website (because he claimed that member of this website were sharing his arcade cabinet plans between themselves). 

So what he a jerk because he tried to deal with people pirating his plans, or was he otherwise generally disagreeable?

[shmokes]

So what he a jerk because he tried to deal with people pirating his plans, or was he otherwise generally disagreeable?

Six of one, half a dozen of the other.  He's generally disagreeable.  Super passive aggressive and ultra-sensitive.  He acts syrupy, almost absurdly sweet and then if people don't agree with him, it's like flipping a switch; he suddenly turns into a myopic, unreasonable, ridiculous jerk.

He was never a jerk because he tried to deal with people pirating his plans.  He was a jerk because of how he tried to deal with people pirating his plans.  He threatened Saint with legal action to shut down BYOAC, as though Saint had anything to do with a couple of users sharing Cyberpunk's arcade plans.  And keep in mind, that's what it was -- a couple of users, communicating through PM (for all I know it wasn't even that and was just in Cyberpunk's head).  It's not like there was a freaking piracy ring, or Saint was hosting the PDFs in the BYOAC download section or something.  Cyberpunk was also incredibly rude and publicly insulting to Saint, completely ignoring the fact that without Saint and the community of BYOAC hobbyists Saint has fostered, Cyberpunk's market would be probably 1/100 the size that it was/is.

He also had a retarded avatar.

[stephenp1983]

So is Scott still the current owner of mameroom.  I was going to buy one of the new bartop kits, and have had real difficulty getting him to respond to my emails.

[studmuff]

I have never bought a fully assembled cab from either, but I have bought the Ultimate Arcade II kit and the classic controller assembled by MAMEroom (the above link that was a demo - lighting blue 6 buttons).  You will not be disappointed with MAMERoom.  If you already have a computer you can get one of there kits to assemble.  It is extremely easy to put together, you do need a second person at the end to help put the part where the monitor and marquee goes to the base though.  If you have ever put a desk, cabinet, bookshelf, etc together it will be a piece of cake.  The control panel - either by a cut out and wire it yourself or buy a 2 player from mameroom, x-arcade tankstick or a hotrod - depending on what you want out of your control panel.  Monitor doesn't have to be an arcade monitor in my opinion.  I have a sharp crt tv 27" that works great.  Go on craigs list or newspaper, there out there for cheap unless you want to run gaves at high resolution.  The nice thing about building your own is that you can really customize it to your needs.  At some point I will try building a 4 player control panel once my gets get a little older ( I have a 3, 2, and a newborn, so I'm sure at some point we'll need more player controls  ).

I dealt with MAMEroom twice, once for the cab and once for the control panel.  Scott always responded to my questions about items, shipping, etc.  There products are of great quality and you won't be disappointerd if you went with them.

This was a great website for reference when I was starting out with my project last year.  There are many others on this forum as well to reference. 

http://www.tmsoft.com/article-arcade.htm

If you ever need help with anything the guys on BYOAC forums are a great help and you can always message me if you have any questions.

[saint]

For what it's worth, Scott from Mameroom and I are on good terms with one another. I try to stay out of conversations regarding user opinions of various vendors and let interactions stand on their own merits, but because that subject has come up as relates to me I thought I should put that out there.

[Mameroom]

For what it's worth, Cyberpunk was my profile name when this was merely a hobby for me.  As it grew into a business, "CyberPunk" did not seem like a very appropriate name if my business was to be taken seriously. 

As for the other names used.  I have several companies:

Cybertech Designs LLC (Consulting and development)
Digital Innovations LLC (Software development)
Mameroom Designs LLC (Custom Manufacturing)

and a few others that have no relevance...As relevant, my screen name has changed accordingly.

Regarding my attitude...although I feel I don't have to explain myself as my reputation and customer service speak for themselves...I want to comment about this so there is no doubt in anyone's mind my intentions or convictions.

I do not have multiple personalities, but multiple responses and attitudes:

If I am dealing with a customer that has spent their hard earned money with my company...I am always friendly, courteous and genuinely helpful regardless of how they correspond with me.  I take care of my customers and you will have a hard time (if at all) any one of my customers that would disagree with this.

If you are not a customer, have no intentions of being a customer, and are trying to steal from me, my company...or if you are just a plain jerk...then I will respond in kind, as I owe you nothing.

But if you want a good product, great technical and customer support, and a 100% satisfaction guarantee with anything you purchase...Mameroom, Cyberpunk, VMJ Team, and any other screen name I so choose to use...will take extremely good care of you.  If you are someone that has nothing better to do than to dig up post and issues SEVERAL years old...I can't help you, nor will I...as your intentions speak for you.

Hey, check out the latest control panel we did here:

[youtube]http://www.youtube.com/watch?v=L-JEQHS23L4[/youtube]

[youtube]http://www.youtube.com/watch?v=V6v4tniTFo0[/youtube]
-Scott

[shmokes]

I didn't dig up posts, or I would have linked to them and people could read for themselves the way you acted (if they haven't all made their way to Post Hell).  I just have a good memory.  As I pointed out in my post, Saint apparently includes your plans on the disc accompanying Project Arcade, and as Saint has confirmed he does not hold a grudge against you (and perhaps never did).

But someone asked for opinions on MameRoom.  My intentions don't need to speak for me; my words made my intentions perfectly clear.  My own experiences with you were very negative.  I explained those experiences in detail.  I didn't make up any claims about the quality of your products.  I simply answered the question specifically asked in the original post: "Does anyone have anything good or bad to say about either company."

Your own response suggests that I have treated the events perfectly fairly.  You do not contradict my claims, but merely criticize me for remembering bad behavior that is "SEVERAL years old".  This criticism was completely unnecessary, of course, as I had already levelled it at myself.  In fact, it made its way into my custom title somehow.   

[patrickl]

I hope this lighted button fad fades out a bit. That panel is going to attract airplanes

[Mameroom]

I simply answered the question specifically asked in the original post: "Does anyone have anything good or bad to say about either company."

..no you didn't answer the question.  The question was about either "Company"...there are several people in my company...but you choose to base your response on how I (Scott Glazer) responded and acted in this forum regarding theft and copyright violation (which has NOTHING to do with the Company Mameroom).  My actions towards you or freeloaders trying to steal my hard work have nothing to do with legitimate customers looking for quality products and customer service.

But you thought it necessary to bring up these past issues why?  Were you genuinely concerned for this customer purchase?  That you didn't want to see them unhappy with their decision?  Or was it to spite me or my company with your own selfish agenda?

My own experiences with you were very negative.

Did you have a bad experience with one of our products or customer service?  If so, that would definately be relavant to a discussion regarding Mameroom.  As I recall, you were never a customer, just someone advocating piracy and theft.

I think people can see what's going on here..and I'm sure by the end of this thread, you will have more than proven my point.

[Mameroom]

I hope this lighted button fad fades out a bit. That panel is going to attract airplanes

In a way, I hope so too...these things are a pain to wire up!  At least for now, they will remain a "custom" item and will not be added to our Controllers page on www.mameroom.com.

[CheffoJeffo]

* CheffoJeffo is going to sit this round of arguing with Scott out and thinks perhaps Scott should do the same

[shmokes]

A corporation as an individual entity is a useful legal fiction, but it is still just a fiction.  A corporation is its officers.  A corporation does not make sentient decisions on its own.  Enron did nothing wrong, for example.  Ken Lay and co. did.

The way you responded and acted toward EVERY MEMBER of this forum to protect your negligible business interests (a few copies of your cabinet plans worth, say $100) from A COUPLE OF MEMBERS of this forum is what bothered me about you and, by proxy, your company.  You'll notice that in response to the OP I didn't say, "Mameroom did such and such . . . ."  I said, "I believe Mameroom is run by so-and-so, and so-and-so once did something that I found to be really slimy."

Take it for what it's worth, but there's just no way you can make me out to have misrepresented you or your company.  Because I haven't.  I don't harbor some unrelenting hatred for you.  I haven't even visted your sight or thought about you in years.  I couldn't even remember for sure if I was making the correct connection between you and Mameroom.  But somebody asked a question, to which I had specifically relevant information.  I provided it.  Other people have chimed in with good experiences.  The OP asked for both.

[Mameroom]

The way you responded and acted toward EVERY MEMBER of this forum to protect your negligible business interests (a few copies of your cabinet plans worth, say $100)

..so I would have been justified if the theft exceeded a certain dollar amount?

SMOKES

...is what bothered me about you...

SCOTT

...But you thought it necessary to bring up these past issues why?  Were you genuinely concerned for this customer purchase?  That you didn't want to see them unhappy with their decision?  Or was it to spite me or my company with your own selfish agenda?

I think people can see what's going on here..and I'm sure by the end of this thread, you will have more than proven my point.

Told you so!

I don't care if it was $100, $1000, or $.01....theft is theft, right is right, and wrong is wrong.  Defending piracy and theft is just as bad as the act itself...especially when it's done against me or my company, and if protecting my interests steps on a few toes...then anyone affected most likely shares the same morals and philosophies of the thieves themselves.

Really, you can't spin this around to any degree of "acceptable" theft...and if you are trying to say that I behaved inapproprietely regarding such theft...then let it be known that I don't respond well to the hard work that I put into our products and quality being stolen from me or my company.

If you'd like to pay for them, then you will get the utmost care and support a customer deserves.

[patrickl]

I don't care if it was $100, $1000, or $.01....theft is theft, right is right, and wrong is wrong. 

Indeed it's wrong to try to shut down a site that has nothing to do with the theft. That's wrong nomatter what amount it was. Wrong is wrong.

[H4CK3R]

I was actually looking at buying from either Arcades are Fun, or Maeroom.com 

I am still a beginner when it comes to all of this, but the reason i went with Mameroom is that they promised( And delivered ) my Panel in a short time that I needed.  I spoke with both parties before buying, both where very professional and polite, and answered my questions. 

It was a tough design but because of the back order from Arcades are Fun, Mameroom was the way to go.

Was everything perfect? No....

Seems groovygamegear where short on the ice buttons which caused a delay from Mameroom getting them, which turned into me almost not getting my control box on the due date.

When I ordered, Mameroom offered to pay for shipping, as part of the total.  When we found out that the only way we where going to get the control panel on time was to have it sent 2 day air, the cost was outrageous. 

Mameroom kept to there promise of making sure it got there on time.  They paid for the extra cost of shipping, and I got it at my house a day ahead of schedule. 

Now I have owned my own business's in the past, I also know that you want to keep your business in good standing.  But still these guys didn't know me from Adam, not like I was in the scene at all, and I don't know of anyone that has more then 1 Mame cab in their house ( no worries of loosing repeat customer ) but they really went beyond customer support in my opinion.  Scott let me call him late at night to help with some questions I had.. Mind you he is 3 hours ahead of me... so I am talking 10 PM my time, 1 am his time to help.  Even after the sell...

So from MY personal experience... I would have to give these guys a 10/10.  The product is clean as glass, and PERFECT. 

H4CK3R  Aka EQDruid from the Video... =)

[Mameroom]

Indeed it's wrong to try to shut down a site that has nothing to do with the theft. That's wrong nomatter what amount it was. Wrong is wrong.

Again, I don't see how this issue, which is well in past, is even remotely significant to this thread.  If someone wanted to deliberately stear a customer away from purchasing from my company (which is more than apparant) and this is all that they could dig up to do so...I'd say that we are relatively safe and won't be going out of business anytime soon.  Our quality products and customer service (as verified by many of our customers...thank you for the posts!) speak volumes.

Getting back on topic...when deciding whether to go with Mameroom or one of our competitors, I would hope you would base your decision on testimonials of existing customers, and not the rants of disgruntled forum members who have never been one of our customers and has no personal experience with our customer service or our products.

[shmokes]

I don't care if it was $100, $1000, or $.01....theft is theft, right is right, and wrong is wrong.  Defending piracy and theft is just as bad as the act itself...especially when it's done against me or my company, and if protecting my interests steps on a few toes...then anyone affected most likely shares the same morals and philosophies of the thieves themselves.

Really, you can't spin this around to any degree of "acceptable" theft...and if you are trying to say that I behaved inapproprietely regarding such theft...then let it be known that I don't respond well to the hard work that I put into our products and quality being stolen from me or my company.

If you'd like to pay for them, then you will get the utmost care and support a customer deserves.

And . . . . . *click*  Someone flipped the switch.  Ladies and Gentlemen, introducing: Personality #2

Cyberpunk, it's not like I started a Mameroom bashing thread.  Someone genuinely asked if anybody knew anything good or bad about the company.  I know it's run by someone who I consider unethical.  Someone who will do anything to get what he wants no matter how petty (a couple copies of arcade plans he sells for $30) or how many innocent people get in his way.  That you would actually say that "anyone affected most likely shares the same morals and philosophies of the thieves themselves," illustrates perfectly why I would never do business with you, and why, when specifically asked for crying out loud, I will tell someone what I think of you.

Your inability to see how this issue relates to this thread seems incredibly bizarre.  I would never do business with you because of your actions that were entirely business related.  That seems pretty relevant to the OP.


edit: fixed tag

[myntik1]

theft is theft

Last I checked none of us were paying for the roms were using.  I thin you should get over the fact that your plans were shared

[Mameroom]

illustrates perfectly why I would never do business with you

You never intended to do business with me...as a matter of fact, this is what started the whole "beef" is you never understood why people "should" make money off of their hard work...especially in a community such as this one.

If I recall, I banned you from the forums on the Mameroom .com website, because you were always hanging around trying to stear people away from our products because I upset you in these forums.

...again, just seems like the rants of a disgruntled BYOAC forum member.

I find it very entertaining actually.  You only have things to say about "me" personally...when none of my customers would agree with you.  What really is important here?  What you or people like you think of me? or my actual paying customers?  I treat all of my customers like gold.

Last I checked none of us were paying for the roms were using.  I thin you should get over the fact that your plans were shared

I have...This was what...maybe 3 years ago! 

...that's my point...this is all this guy has to bring up about me or my company! 

...I've moved on...saint has moved on...this is really all SHMOKES is hanging on to?

One day, he will grow up and find more productive things to invest his time and energy. 

DISGRUNTLED..if all we are doing in this thread is posting opinions.

[shmokes]

You never intended to do business with me...as a matter of fact, this is what started the whole "beef" is you never understood why people "should" make money off of their hard work...especially in a community such as this one.

If I recall, I banned you from the forums on the Mameroom .com website, because you were always hanging around trying to stear people away from our products because I upset you in these forums.

What??? Where did that come from.  Any chance of you producing one shred of evidence that I have ever said anything of the sort?  Use the search feature . . . that's what it's there for. 

Hell . . . I was contacted by someone who asked me for a copy of 1up's plans for his rotating control panel shortly after 1up took them offline after starting his sadly unsuccessful SpinCade venture.  The person who contacted me said that he had been meaning to download them for a long time, but hadn't got around to it and so he didn't see why it made any difference, seeing as he had had many chances to get the plans on his own from 1up's website.  My response was to tell him that I wouldn't even consider selling him a copy -- that 1up's plans were indispensable to me and that giving away copies after 1up made it clear that he no longer wanted to distribute them would be a pretty ---smurfy--- way of repaying his generosity.  It's not that I didn't sympathize with the guy.  And I saw the logic.  The plans were only a click away from him for months, and my giving them to him would put him in no different position than he would have been in had he just clicked the link.  But it wasn't my decision to make.  They were 1up's plans.  He decided to commercialize the product and he took the plans offline. That was that.  To this day I have a copy of his plans and to this day, even though SpinCade is no longer a product (or even a website), and even though 1up's personal website is gone, I would not give the plans away to anyone without getting 1up's leave.

The only thing you do by taking baseless swipes at me is reinforcing your own lack of ethics.  What you said about me is flatly untrue.  Nothing ever happened between us that could even possibly be misunderstood to suggest that I hold the positions you claim.  In less euphemistic terms, you're a liar. 

When someone asked if anybody had anything bad to say about Mameroom, I came forward and described what happened so accurately that you haven't even said that I exaggerated, let alone that I said anything untrue.  You fully agree that everything I have claimed about you happened exactly the way I said it happened.  Conversely, not a thing you have said about me contains a shred of truth, and you know it.

[Mameroom]

...ranting...that's all it is.  I will try to dig up some of your posts in OUR fourms to let EVERYONE know what kind of a jerk you REALLY are.  And if you are so brutally honest, let's see exactly what your motives are.  If you had the choice of whether or not each and every forum member or visitor would buy from me or someone else...who would you have them buy from and why? 

It's a rhetorical question, but you are a disgruntled forum member...that's all you are.  Not a customer of ours...and based on YOUR actions/reactions, I do not feel you deserve the same treatment as our customers, nor will you get it.  Do you have anything bad to same about MY company? Our products? Our customer service?  Sounds to me like you just have way too much time on your hands if you are taking pot shots at me personally.

I'm wondering if this thread will end up like EVERY other thread where you and I go back and forth....where it becomes so off topic, that saint locks the thread or sents it to post hell...

I WILL have a response for EVERY post you make in here...so this could potentially go back and forth for a long time.  I actually don't mind it so much as I've already received numerous inquiries about our illuminated control panels, based on the exposure this thread has already received.

[CheffoJeffo]

I tend to consider the way that vendors treat the community at large in my purchasing decisions.

If Vendor A has a product and is a good member of the community, while Vendor B has a similar product and is a ---tallywhacker---, Vendor A will get my business every time.

I have a number of examples, but choose a defunct vendor so as not to start any further flame wars -- when I started out, I was a satisfied SlikStik customer. Then I saw how Christian behaved to the community at large and never considered purchasing from SlikStik again. That was before the delivery problems.

And, to be fair, since Scott is trying to marginalize shmokes and his opinion (which, in my mind is valid, but not necessarily a reason to dismiss MameRoom out of hand) -- shmokes is not the only "disgruntled forum member" here.

[saint]

theft is theft

Last I checked none of us were paying for the roms were using.  I thin you should get over the fact that your plans were shared

*sigh* Please speak for yourself. Between StarRoms, freely released ROMs, shareware, and commercial games it's possible to have hundreds and hundreds of legal games running on an arcade cabinet.

[patrickl]

I WILL have a response for EVERY post you make in here...so this could potentially go back and forth for a long time.  I actually don't mind it so much as I've already received numerous inquiries about our illuminated control panels, based on the exposure this thread has already received.

Wow you are really eager to show what a jerk you are 

Obviously shmokes was justified to contribute that you are a jerk when someone inquired about you and your company. At first I thought you'd actually had some legit reason to be a jerk (just gone a bit too far in the heat of the moment maybe), but you're simply a jerk for the fun of it.

Seriously you cannot see this separated from your business persona. Who would buy a control panel from Bin Laden knowing he's such a good guy to his customers?

[Mameroom]

I agree.  But please keep in mind that I only really am a jerk to shmokes...because that is what I feel I am dealing with...and have absolutely no respect for him based on our history.

...my customers, I treat like gold and anyone would have a hard time (if any) finding something to the contrary.  Even if someone is not a customer and has a support question...I get many calls for people who just want advise, I have respect and treat them the same.

I guess SHMOKES brings out the worst in me...unfortunately, I do get pleasure (it is fun) to deal with SHMOKES.

Am I a nice guy?  yes
Do I stand behind my company and products? yes
Can I be a jerk when dealing with jerks?  I'm human just like everyone else...absolutely yes.

-It was shmokes that threw the word "Jerk" around in two posts before I even chimed in.  I do have a right to defend my name, and I'm sorry if I'm not always diplomatic about it (nor will I always be).

I think we are well beyond the point of this post ever getting back on topic

[Hoopz]

I'd strongly suggest taking the high road.  I chose not to comment on who is right or wrong here, if anyone, but I agree with Cheffo; when it comes down to selecting a product from two different companies, I vote with my dollars and they go to whoever behaves the best in all situations.

I also think a lot of people read these threads but don't post.  They vote with their funds also. 

Just my 2 cents.

[Mameroom]

I agree with you to...by me simply responding to that idiot's (since we are posting opinions) post...it's making me look bad.

But I, unfortunately, stand by my convictions much like I stand behind our products...the only way for me to "take the high road" is for SHMOKES to disappear, otherwise...I will always be here defending my company , products and my name against him.

He doesn't like me...I don't like him...I don't ever bring up my experiences with him...but he feels he needs to do this any chance that comes up.   I don't think it's right and I won't pretend it didn't happen.

[HaRuMaN]