HAPPCONTROLS redeems themselves: Read first post (thread was Hijacked).

[MaximRecoil]

Chad is one of the few people out there who will ---smurfette--- about free food.

What ails you?

Anyway?

[ark_ader]

I order from Happs and go pick them up.   

Or:

Use www.groovygamegear.com  Give Randy your business.   

If in the UK use www.gremlinsolutions.co.uk as their shipping is reasonable.   

Build your own arcade controls.......

Don't be cheap and keep Happ in business.   

Oh and....

Moonpie = Wagonwheels in the UK.


Edited: Can't spell...

[divemaster127]

In the states happ will ship everything ups, I prefer to use usps when possible due to its cheaper shipping, I will ship bezels but its not cheap & I will give you all shipping up front so that way you can decide whats best for you, I have done bezels usps parcel post & the shipping not horrible, if anyone needs a quote for happ stuff send me a pm & I will get you a quote for whatever you need
thanks
dm

[Havok]

send me a pm & I will get you a quote for whatever you need
thanks
dm

How much to ship me a moon pie?

[SirPeale]

What?

Bulbs, dude.  He's talking about a box of bulbs. 

[protokatie]

It is because Moon Pies are mainly a Southern U.S. thing. They certainly don't sell them in Maine. The first time I ever heard of them was in the early or mid-'90s Country song "Lifestyles Of The Not So Rich And Famous" (Tracy Byrd):

I live in Maine, and the store I work at used to sell MoonPies. Ive never had one tho. Maybe there should be a BYOAC multicultural food exchange, I could send a bottle of Moxie in exchange for some food popular in other areas/countries.   (And then I would be sent a bomb after the person actually tasted Moxie; I seriously dont see how anyone can drink that stuff....)

[TelcoLou]

It is because Moon Pies are mainly a Southern U.S. thing. They certainly don't sell them in Maine. The first time I ever heard of them was in the early or mid-'90s Country song "Lifestyles Of The Not So Rich And Famous" (Tracy Byrd):

I live in Maine, and the store I work at used to sell MoonPies. Ive never had one tho. Maybe there should be a BYOAC multicultural food exchange, I could send a bottle of Moxie in exchange for some food popular in other areas/countries.   (And then I would be sent a bomb after the person actually tasted Moxie; I seriously dont see how anyone can drink that stuff....)

I once traded foodstuffs with a guy from New Zealand; he never had Kool-Aid or Twinkies, so I sent him a package. He sent me in return, some Vegemite and wheat cereal and a candy bar. Not knowing what Vegemite tasted like, I scooped out a HUGE spoonful of the stuff and tasted it. 

[Daniel B.]

What?

Bulbs, dude.  He's talking about a box of bulbs. 

Ahh light bulbs, "lamps" I get it now. For some reason I just imagined an old retired dude sending people boxes of 70's/80's style lamps, and charging them to ship them....Thanks for explaining!

[MaximRecoil]

It is because Moon Pies are mainly a Southern U.S. thing. They certainly don't sell them in Maine. The first time I ever heard of them was in the early or mid-'90s Country song "Lifestyles Of The Not So Rich And Famous" (Tracy Byrd):

I live in Maine, and the store I work at used to sell MoonPies. Ive never had one tho. Maybe there should be a BYOAC multicultural food exchange, I could send a bottle of Moxie in exchange for some food popular in other areas/countries.   (And then I would be sent a bomb after the person actually tasted Moxie; I seriously dont see how anyone can drink that stuff....)

How long ago was that? And in what store? I've never seen them before. I know they don't sell them in any store local to me. I should order something from Bob Roberts because I want to try some.

[protokatie]

How long ago was that? And in what store? I've never seen them before. I know they don't sell them in any store local to me. I should order something from Bob Roberts because I want to try some.

A few years ago, and at a small convie store that I work at on MDI. The store isnt a chain, so we carry stuff you wouldnt normally see in a Big Apple or Irving Mainway... Maybe we should team up and trade Moxie with other people for their food, Im sure we will find 1 or 0 people out there who like it...

[AlexC]

Wish I could send some you guys up north some Blue Bell ice cream.
Now that's some good stuff   

[Sir Auros]

What I want to know is how the hell are people in California getting RC cola? I thought that was strictly a Southern thing (like Cheerwine), and I can't even find it here anymore.

[MaximRecoil]

How long ago was that? And in what store? I've never seen them before. I know they don't sell them in any store local to me. I should order something from Bob Roberts because I want to try some.

A few years ago, and at a small convie store that I work at on MDI. The store isnt a chain, so we carry stuff you wouldnt normally see in a Big Apple or Irving Mainway... Maybe we should team up and trade Moxie with other people for their food, Im sure we will find 1 or 0 people out there who like it...

I just got back from the Big Apple and no MoonPies of course. I did pick up some Hostess CupCakes and some Drake's Yodels, RingDings and Devil Dogs.

I've only had Moxie once, like 20 years ago. I don't really remember what it tasted like, other than I didn't really care for it. There is a restaurant here in town that has a big collection of Moxie bottles on display, going back like 100 years or something.

"Italians" are another food that most flatlanders aren't familiar with.

[TheShanMan]

Chad, when I read your moon pie post in the tank 2 thread I almost ---Cleveland steamer---. Did you happen to take any pics of the package?


also....From http://www.therealbobroberts.net/ordering.html

What to heck is lagniappe?

Lagniappe is a custom practiced here in Louisiana & I'll give you Webster's definition........
"lagniappe or lagnappe n. 1. a small gift given by a merchant to a customer for making a purchase. 2. a gratuity; tip"
Whenever possible, something is randomly thrown in with your order that my wife or I think you may be able to use, or the brownie cookies or trinkets at Mardi Gras time, or sometimes even the shipping container such as the Rubbermaid containers that were used to ship buttons & joysticks several times. You never know what, or when, you'll find some oddball item in your order... calculators... telephones... tool sets... toys... extras of the same part... vid game posters... flyers... boxes of lamps or stuffed animals just to name a few of the items already sent out as lagniappe.


What?

Lol. I've never gotten an extra "goodie" in things I've ordered. It sounds to me like this guy uses it as a way to get rid of things he and his family no longer want (i.e. garbage)!

[protokatie]

Created this "regional foods" thread in everything else for the food related stuff here, so we dont derail a "main" too much.

http://forum.arcadecontrols.com/index.php?topic=76904.0

[ErikRuud]

What I want to know is how the hell are people in California getting RC cola? I thought that was strictly a Southern thing (like Cheerwine), and I can't even find it here anymore.

I have never heard of Cheerwine, but RC Cola has been available in the Chicago area for as long as I can remember.  I mostly associate it with the neighborhood pizza places because they all seemed to have RC instead of Coca-Cola or Pepsi when I was a kid.

Moon Pies are usually available at Cracker Barrel restaurants.

[ChadTower]

There is a huge Cracker Barrell like a mile from my house... not very good, but quite inexpensive.

[ErikRuud]

There is a huge Cracker Barrell like a mile from my house... not very good, but quite inexpensive.

Yes, they used to be better, but I have been disappointed the few times that I stopped at one.

[Dudeman]

Cheerwine and Sundrop! Man that's some good stuff. They have them in sherbet too!

Sudrop sherbet is awesome!

[nipsmg]

Happ totally redeemed themselves.  Read the first post.. It was altered.

[lanman31337]

I wouldn't say they redeemed themselves.  They just tossed you some store credit because you thought shipping was expensive.

[ChadTower]

I wouldn't say they redeemed themselves.  They just tossed you some store credit because you thought shipping was expensive.

What more would you have them do?  Seems reasonable enough to me.

[lanman31337]

45 dollars in UPS credit of course    And a year supply of moon pies 

[Dudeman]

I saw the FSM in a moon pie once... then I ate it.

[nipsmg]

I wouldn't say they redeemed themselves.  They just tossed you some store credit because you thought shipping was expensive.

What more would you have them do?  Seems reasonable enough to me.

I agree it was extremely reasonable.  They could have stuck with what one of their service reps said --- "Well, the site says it's oversized, so that's why it was expensive.  there's nothing I can do. Would you like to speak to my supervisor?"...   I fully expected a response of "Sorry, your screw up", which is what I originally got.

Granted, they should show their shipping costs on E-Happ but....   this was a more than satisfactory response.  And no, they didn't give me store credit, they refunded $$ to my credit card, how do you figure that's store credit?

Wow people are cynical..--

[Dudeman]

I wouldn't say they redeemed themselves.  They just tossed you some store credit because you thought shipping was expensive.

What more would you have them do?  Seems reasonable enough to me.

I agree it was extremely reasonable.  They could have stuck with what one of their service reps said --- "Well, the site says it's oversized, so that's why it was expensive.  there's nothing I can do. Would you like to speak to my supervisor?"...   I fully expected a response of "Sorry, your screw up", which is what I originally got.

Granted, they should show their shipping costs on E-Happ but....   this was a more than satisfactory response.  And no, they didn't give me store credit, they refunded $$ to my credit card, how do you figure that's store credit?

Wow people are cynical..--

I think you got treated great. You are right, most places would say, "Tough titty".

[lanman31337]

No Moon Pies for you.  One year!

I'm not being cynical, not at all.  I do apologise for not reading and seeing that it got placed on your credit card instead of store credit, but there were options for the initial order.  You could have cancelled the order and tried to get ahold of someone to see why it was too big, you could have shopped around to see what other places would have charged, etc... Or you could have called Happ and asked what shipping would be on the stuff.  A few people here, including Divemaster, have mentioned that it is costly for oversized things, such as bezels.

[Mark_Wolfe]

There needs to be a warning somewhere that is easily readable here that says DO NOT ORDER DIRECTLY FROM HAPP!!!!!!!!

This has been covered a million times.

I find the digression of this thread to be not only distasteful but downright ignorant. Are there any actual forum moderators working these halls?

I WISH someone here WOULD clearly state that ordering from HAPP directly is problematic because when I read reviews about various joysticks, buttons, spinners, et al, I always see the name HAPP as being on top in terms of quality, yet my recent ordering experience with them has proved to be quite frustrating. No one EVER says in the context of a review for  a given joystick or button that ordering directly from HAPP should be avoided, yet they always give high marks to their products.

Please spare me the down-the-nose, superiority themed  throwaway comment about how everyone should know this because it's been mentioned so very many times... perhaps they too were buried within mounds of moonpie discussions?

I will spare you the minute details since you all seem to be more interested in discussing snacks, but suffice to say, getting basic questions answered was like pulling teeth and I find it quite infuriating that expecting a company to include basic wiring instructions, installation instructions and at the very least a ---smurfing--- PARTS LIST would be something HAPP could handle... but unfortunately this was not and is not the case.

There are very few instructions on the website and none supplied when you order something. Forget about a parts list, they don't exist at HAPP. There are some "exploded view" layouts on some things but most only have part numbers assigned with no actual part names or a detailed list of parts included nor any sign of any sort of implementation diagrams for pin-outs and wiring.

For hobbyists such as myself, this is without a doubt, MADDENING!

my arcade cabinet for any interested:
http://liveatthespace.com/happ/1.jpg
http://liveatthespace.com/happ/2.jpg

[divemaster127]

Happcontrols makes awesome parts but what I do not understand why would anyone order direct from happ when you can get better prices & shipping from many other sources, ponyboy, myself(divemaster127) we sell on the forums, GGG(randy), ultimarc(andy), or lizardlick all of the mentioned sellers would appreciate the business & generally give you much better deal overall.
dm

[Mark_Wolfe]

Happcontrols makes awesome parts but what I do not understand why would anyone order direct from happ when you can get better prices & shipping from many other sources, ponyboy, myself(divemaster127) we sell on the forums, GGG(randy), ultimarc(andy), or lizardlick all of the mentioned sellers would appreciate the business & generally give you much better deal overall.
dm

I can't speak for anyone else but for me, familiarity, safety, reputation, etc, are all factors in buying anything on line.

I did not get 'raped' on shipping, it was reasonable and as for price, I hardly see where a couple dollars matters here or there.

The sticking point for me is always going to be customer service and product support and that is something you simply can not get anymore it seems.

Why is it unreasonable for me to expect a company that manufactures a product to back it up? this has little to do with which webstore I used to buy it from.

[CheffoJeffo]

All I can say to Mark_Wolfe is to perhaps do a little research and read a bit before you spout off ... because it HAS been covered a million times.

I'm sorry that you have found the various comments to be "down-the-nose", "superiority-themed" and throw away. The very fact that you find it to be throwaway indicates to me that perhaps you didn't bother to do any research and are just pissed off because somebody didn't hold your hand and tell you exactly what to do, what to buy and who to buy it from.

I, for one, would have perhaps found the following comments about ordering direct from Happ Controls useful (and you don't even need to use Search!).

Recommeded only through a reseller

I would recommend buying Happ products from Divemaster127 or Ponyboy instead of Happ Controls.

I would second the suggestion to order from Ponyboy or Divemaster if you can get the parts from them

And don't 'diss the moonpies ... as far as I am concerned, ANYTHING that Bob Roberts does (e.g. including moonpies in as a freebie, along with everything else he does for this hobby) is better than the guy whose only posts are complaints and who, pretty clearly can't be bothered to read or ask reasonable questions.

 

[Dudeman]

Happ is not in the business to help us build our one off cabinets. They are there to provide the parts necessary for the people who work on amusement games for a living.

Of course they don't provide instructions. If you know enough to order the parts, they assume you know enough to install it. It's like that for any place that supplies to the professional. If you buy a receptacle from Home Depot, chances are good it will have wiring instructions in the package. But go down to your local electrical supply house, all you'll get is a receptacle and bill. If you are lucky, they guy behind the counter might know something about electricity, but chances are good he just knows how to pull the stuff off the shelf.

The parts providers like Divemaster, Ponyboy, GGG (Randy), Bob Roberts and the others are very helpful when you get into a spot. As is everyone else on the forum.

As CheffoJeffo said, reasearch goes a LONG way. I can't remember a topic (not that there aren't any) posted about controls available from Happ where it wasn't mentioned that purchases should go through a 3rd party.

You can also expect some people on this forum to get annoyed when they see the same topic pop up again. Jeffo, for example, has been on here since Christ was a child, and I'm sure he's seen this more than he'd care to count. Not that he's annoyed, but you see the point. Just ignore the people who get ugly about it, and thank the people who help.

Search the forums and ask questions. NEVER just jump in with both feet; all you'll do is get in over your head.

[Mark_Wolfe]

The bottom line for me is, there's no excuse for being a --cream-filled twinkie-- on a forum. Belittling people's concerns and questions and digressing a topic only shows that moderators here could give a crap about it. If a topic is started that is a repeat or has been covered, a moderator should lock it and point to the relevant thread. Similarly if it turns into a huge pile of moonpie excrement, the same should be done and guilty parties should be warned. There's simply no excuse for what this thread has turned in to. For the record, I did not start this thread, I merely added my two ON TOPIC cents.

There will always be new people in this hobby and people who do research like myself, but perhaps did not participate on the discussion board... forgive me for having a life and little time to deal with moonpie obsessed 40-something year-olds. I think the pictures I linked to of my cabinet shows I DO have the ability and knowhow and reflects my level of research.

As for the comments regarding a company that sells to professionals, I will concede  the point regarding installation and wiring manuals but I still maintain that asking a company to provide a detailed PARTS LIST with the packing list is not asking too much.

edit:  I have order several times from Randy at GGG as well as from UltiMarc prior to my recent purchase from Happ. The articles I have read here and through google regarding my need to know subjects, NEVER mentioned anything about ordering directly from HAPP. EVER.  I did not ask anyone to hold my hand nor am I really complaining.

[FrizzleFried]

...looks like Mark's squeezin' in on McCoy's territory here.   Where are you McCoy?  You need to set this guy straight.  You're the ONLY official unofficial moderator here!!

[CheffoJeffo]

edit:  I have order several times from Randy at GGG as well as from UltiMarc prior to my recent purchase from Happ. The articles I have read here and through google regarding my need to know subjects, NEVER mentioned anything about ordering directly from HAPP. EVER.  I did not ask anyone to hold my hand nor am I really complaining.

I may have been overly harsh, but, frankly, I am tired of folks complaining about people here not explicitly explaining every little detail when many people have put a lot of time and effort into things like the wiki (where they can also add information):

http://wiki.arcadecontrols.com/wiki/Happ_Controls

There are load of posts like this (and, no, I'm not going to search for them all ... this came up in the first page of the first search I did):

Hey Ponyboy if you read this how do I order from you.

PonyBoy

DiveMaster

Don't order direct from Happ.

Cheers.

EDIT: post crossed with DM's post.

My problem wasn't so much that you had an issue with Happ and didn't know not to order directly from them, but rather that you have chosen only to post in order to complain that people didn't warn you and to call people names.  You are the one who has chosen to be a --cream-filled twinkie-- and ---smurfette--- at people who actually DID mention (for the eleventieth time) exactly what you said people didn't mention.

So far, you are the single worst-behaved person in this thread. *You* are the one calling others names and posting about how you have a life and they don't.

Ironically, you seem to think that the mods should spend all of *their* free time cleaning up and cross-linking threads in a forum where *you* can't be bothered to even post (except to ---smurfette---) because you "have a life".

And, *IF* you have a problem with a post or thread, there is a little link called "Report To Moderator" -- stop whining and use it.

 

EDIT: I do like your cab -- particularly the colour scheme.