printer problems

[grantspain]

I don't know if this is the correct forum for this question but lets give it a shot.
I have a epson color 880 printer on my pc,it works o.k(ish) but I can't access the properties or preferences of the printer to access the head cleaning process.
I have downloaded the latest drivers but no luck,any idea's?
windows xp sp2 btw

[Kaytrim]

Here is a link to Epson's FAQ for your printer.  I think that question #5 should help you out.

[grantspain]

Here is a link to Epson's FAQ for your printer.  I think that question #5 should help you out.

thanks for the advice,but i have tried all epson's advice so far.
without being able to access the preferences i cannot perform a head clean and alignment which i believe to be the problem

[Kaytrim]

You might need Epson's full software bundle.  Some of those options are only available via the manufacturer's control programs.  See if you can get a copy of the CD that should have come with the printer.  There might be some of the necessary tools there.

[grantspain]

nice one kaytrim,i did what you said and now it prints perfectly although i cannot access the preferences but it don't matter,once again thanks alot

[Kaytrim]

Glad to be of service.