Okay, but in my meager 20+ years experience buying electronic consumer goods, this is the first failure I've had.  Admittedly, I usually buy big brand name stuff like Sony, etc., so I guess I have a little trouble accepting as "normal" that my monitor should go out literally in hours.  Betson hasn't returned my emails.  The WG9200 should be here today.  I plan to swap the monitors out, then remove the Betson chassis and send it for repair.  I'll probably keep it as a backup for when the WG fails.