Okay, but in my meager 20+ years experience buying electronic consumer goods, this is the first failure I've had. Admittedly, I usually buy big brand name stuff like Sony, etc., so I guess I have a little trouble accepting as "normal" that my monitor should go out literally in hours. Betson hasn't returned my emails. The WG9200 should be here today. I plan to swap the monitors out, then remove the Betson chassis and send it for repair. I'll probably keep it as a backup for when the WG fails.