Can I just add that I also purchased stuff from our Australian Ultimarc Dealer and my card came in *EXACTLY* the same condition.
Not happy. I had to bend it back, and now the card wiggles around even with the screw completely tightened.
Unfortunately due to a bit of careless packing, I won't be buying from him either.
Like you, I wanted to buy local, but when doing the maths, I could have saved $10 or so buying the parts direct from Ultimarc. Depends on the exchange rate of the day. Not to mention the stuff from ultimarc was foam wrapped, bubble wrapped and boxed.
My arcadeVGA was bubble wrapped, thrown into a larger than neccessary box with my buttons and joysticks. There was no additional packing and it rattled like a maracca when I moved it. I hate to think the abuse it must have copped while going through the Australia Post system.
Do yourself a favour, "Aussie Supplier" lift up your game a bit.