Main > Monitor/Video Forum
Betson Imperial Multisync problem
The Spade:
This isn't good news:
To add the rotate function, we have to change the MCU , chip set and add rotation cable but usually rotation cable of 27" CRT tube is not availble in the market with proper coil and cable, so we can not make and accomodate at this units now and unavailble.
Then, you'd better forget this function at 27V monitor.
Regarding the 4th knob, its correct knob q'ty is 3, not 4.
Sorry for inconveniece.
Thanks,
TK
**From what I'm reading here, I am getting the "we're screwed" message on the rotate feature.
KevSteele:
Spade,
Thanks so much for keeping on Betson (and by extension Kortek) about this - at least the mystery is solved, even if the answer's not a good one.
I've updated my review to reflect these new findings, and have removed my "RetroBlast Recommended" award.
I'm still very happy with my Betson, but it looks like (once again) getting a good arcade monitor is as much a matter of chance as it is of buying a good design.
Sigh...
Kevin
Dave_K.:
So I'm still missing something here. I had the exact same problem, but was able to rectify without the use of the rotation control. Spade, when you use the paralellogram function, you are saying absolutely nothing happens? If this is true, then your particular monitor has more problems than everyone elses'. That alone is reason to exchange or return.
The Spade:
This is the reply I received from Bob Lapinski, who I state is one of the best salespersons I've ever dealt with and gives Betson kudos for great staff, sent to me about returning the monitor and getting a refund:
Hi
I really sorry about the monitor .I e-mailed my boss who is in Chicago for a few days.I need to hear from him first.I stopped the small credit we will do a complete credit I just don't know how we will handle the return.Again I'm sorry for all the trouble you and I put some time into this order.If my boss doesn't contact me by tomorrow I will call his cell.Have a good day
Bob
**To sum it up, Betson's living up to its name in terms of service. Again, I do feel bad about Bob and all the work and effort he went into this with me. I'll keep all of you posted on the return procedure.
Pac Threat:
Spade,
Seems like we are at the same crossroads in our cabs and we live in the same area. I'm trying to make a monitor decision as well. Thanks for this post, and if you can post it or contact me with any decision you make, I'm greatly interested in what way you go.
Nutshell:
*Well Garner D9200 - quality/reliability questionable
*Betson KT2914 - likely manufacturing problem, no correction available
*Sharpimage SI-227SVGA - ?
*Neotec - not at least 800x600
*Hantarex Polo SVGA - ?
Still researching... I want a SVGA arcade monitor that will just plug right into my XP box.
My 4p cab is also on hold. gl