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Betson Imperial Multisync problem
The Spade:
I just got my 27" in tonight but there is a slight headache with it. The rotate control does not work at all. I assume this is something hardware-related. The rotation is off by about less than 5 degrees (most noticable at the lower right corner), but being a perfectionist, that's pretty (censored!) annoying. So, if there is a hardware issue, what are my options? Must I have to wait for send it back all the way to Betson for a replacement? Is there something I am overlooking in terms of the controls? Yes, I know how to find ROTATE, so don't ask. Would it be simpler to call a local arcade repair service to come and have a look at it?
For the record, I will be contacting Betson later this week about this, but hoping there's a quicker solution to this.
stiffarmleft:
It doesn't work on my Betson Imperial either, but I did not want to deal with the hassle of taking it out of my cab and sending it back. I wonder if it works on anyone's monitor.
Dave_K.:
How coincidental, I am having the same failure in my rotation control!! And my 15khz mode is off by about 5 degrees too. I was able to right it with the parallelogram adjustment, but then I get a saw tooth distortion on one side...which again tells me it really needs to be rotated instead.
I actually live within driving distance of a Betson location, and drove up there last week to buy the monitor (avoiding shipping charges ;D). I called them this week on the rotation failure and the tech said it sounded like a defect. The sales rep (nice guy) said I can bring it in for a free exchange as they just got a new shipment of RTs in. I'll see if I can get the tech guy to check out all the adjustments on a new monitor before I walk away with the replacement (and let you know what he says). I'm planning on going up there on Thursday.
Dave_K.:
One more observation...the focus adjustment doesn't have any noticable effect for me (maybe it malfunctioning too?) You guys have this problem?
jimj:
I've got the same problems as everyone else. My 15khz mode is off by about 5 degrees, my rotation doesn't work, and my V. Focus doesn't work. I just got my monitor a couple weeks ago, so it looks like I'll be giving Betson a call tomorrow.