Main > Monitor/Video Forum
Betson Imperial Multisync problem
The Spade:
Yep, that's what I'm saying.
jimj:
I've actually found one
The Spade:
OK here we go with their official response:
Dear Sir,
I have seen your evaluation report from the web site (**NOTE: here!) and would like to explain you regarding the two results.
1. The rotate function that is part of the on-screen menu does not work at all, Also, the monitor is titled at a bit under 5 degrees, whcih is definitely noticable.
>> KT2914 has the rotation function but we did not applied at this time and we can adopt the optional spec per customer requirement, so any customer want to this fuction,then we can add this function right away.
**My response: "Yes I would like my monitor to work fully. Hook me up!"
2.The vertical focus knob on the rear of the monitor does not fuction at all. The other two do indeed work.
>> Actually, there are four knob on the FBT, two knob of top side which are the vertical and horizontal adjusting volume (**sorry, VOLUME?!), as you may know, old tube was used both of knob but current tube are using the one knob to adjust the focus, it can be adusted well by one knob variable and it means single focus and we are not using the one of them. If tube has the dual focus type, we will utilize this knob.
**Response: "Uh, I thought I counted 3 knobs not 4."
If you have any questions, then please let me know.
Regards,
T. K. PARK
Technical Coordinator
Chief Engineer / Kortek USA
Office (775) 359 2218
Mobile (775) 843 2084
E-mail : tkpark@kortek.co.kr
**Basically, Betson has handed the ball over to the people who actually made this monitor. I am a bit surprised they have a US office, so providing adding the rotate chip/feature is simple and they can learn to count properly (or I'm a goof!), this may work out after all, which mean the project's back on and I'm a happy guy. Will keep posted with updates on this.
Dave_K.:
Interesting, I wonder how they will distribute this rotate update/fix. I'm sure its more than just a chip upgrade. Would they send a tech to your location (do they even understand you are a consumer and not a vendor?)
Also, the V.Focus problem was with the on-screen hidden menu option. I never tried adjusting the knob on the back of the flyback transformer (and assume that works fine).
wpcmame:
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