About a month or so ago, I ordered a spinner from Oscar Controls.
Upon receiving, I rushed home to install. While working on my CP, I knocked the table and the brass tube bracket (with a pile of tools) had fallen off the workbench.
After the curse fest, I emailed Oscar Controls asking if I could order the brass tube assembly as a spare part at whatever cost. Within 30 mins, Kelsey emailed back and graciously offered to send a replacement bracket for free. Even covered the shipping.
Thank you again!
-Tom