JVL Echo Not Booting Up

[Phlav]

Hey guys I was wondering if anyone knows if there is actual support/service for the JVL echo touchscreen from the company or any authorized service centers. All I see are owners requesting help on fixing the units themselves and no information on service centers. The company's website only offers email support which they do not answer at all. Very disappointing and unacceptable for a company that sells expensive products. Only the fan comes on my unit and the screen briefly flashes a no sign message that disappears after a few seconds. Hardly use the unit as I bought it for my man cave, so I am disappointed its malfunctioning under light use. There is a counter inside the back of the unit that reads 30 so I am guessing that's the total number of hours it has been used. Any help/suggestions will be much appreciated. Thank you.

[mahkeymike]

You can contact JVL canada directly but i think the only support  they still help with is software install discs. I could be wrong though. Shoot them an email, it should be on their website.