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| Got my first unauthorized charge-back as a seller with paypal |
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| Howard_Casto:
--- Quote from: pbj on June 13, 2017, 05:25:40 pm ---These rabid arguments about absolutely nothing are the lifeblood of BYOAC. --- End quote --- I whole-heartedly disagree with this statement. Now let us commence with the thread derailment. |
| ChadTower:
I want coffee but am too lazy to go downstairs and buy some. |
| Dragonman73:
Now I have another one. Sold a brand new Spectre Air filter a few days ago and the buyer got it today. http://www.ebay.com/itm/192196992790?ssPageName=STRK:MESOX:IT&_trksid=p3984.m1559.l2649 They initiated a return request on this - Spectre Universal Air Filter New HPR9881B Item ID: 192196992790 Order ID: -------------- Buyer email:------------ Sale price: $32.00 Sale date: Jun-11-17 16:21:22 PDT Buyer ID: ----------------- Return ID: ----------------- Return opened: Jun-14-17 20:45:37 PDT Return shipping: seller pays Return reason: Doesn't seem authentic Comments: IT to much big for my car. ^ It seems like this jackass bought the air cleaner without doing any research. I listed the part number in the auction and took a photo of the side of the box showing the part number and physical size. He has 15 feedback and I had a feeling this was going to be trouble. He filed a "not as described" claim on this admitting it was too big for his car and wants a full refund and me pay shipping to get it back.... I figure I will have to take a hit on this one and not giving the refund willingly, even though I provided pictures and described it as best as I possibly could in the listing. If they pull the money from me it's only $32 Sad thing is I wasn't going to list it as it wasn't going to be a money maker, but I figured someone else could have used it. Screwed myself on this one. |
| SlammedNiss:
Sometimes ya gotta stand your ground. Get him to explain HOW it was "not as described" in your correspondence. If his only retort is that it didn't fit his car, I don't see where he has a case as you sold it as being a "universal" fit and not specific to any particular vehicle. In the meantime, take down ALL your auctions from eBay and take a vacation because it seems you're getting bent over right and left. Edit: n/m. I see he said it didn't seem authentic. Which means he's fishing to excuses to return it. Definitely bring that up to eBay re: his comment that "IT to much big for my car" and that that's only an excuse because he didn't check to see if it would fit his car prior to purchase. Good luck with this one... |
| Mike A:
If you are going to use eBay for business, then you have to act like you are in business. You need to factor returns into your business plan. If you do not have a business plan, you need to stop selling stuff until you have one. My company ships products by truck and by UPS. We take back returns every week. We don't love it but we have it built into our profit projections. EBay wasn't really meant for this. It was intended to be used to sell left over junk you had laying around in your house. It's like an internet garage sale. It evolved into a mail order business. eBay and PayPal take too much off of the top for a business to profit efficiently. |
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