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| Got my first unauthorized charge-back as a seller with paypal |
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| Dragonman73:
Sold something on eBay on 5/1/17, buyer paid with paypal I noticed the buyer name was Katherine F********* and the "ship to" was John P****** but that isn't anything out of the norm as I have seen husbands / wives, Kids / Parents with paypal accounts tied together. The address was confirmed and paypal had the flag "ok to ship" so everything seemed on the up and up. I ship them the next day and tie fedex tracking with the account as I usually do. They were delivered a few days later. Figured everything was good to go. So here we are and it's 6/7/17, over a month later and I go to check my email this morning and see that I got one from paypal for an unauthorized chargeback?? Apparently Katherine ******** decided that she didn't make this charge and it was done without her authorization. So now my account is in the negative $147 and I am waiting on Paypal to review this case. I provided tracking already so there is nothing else "I need to do" at this time. I looked up Katherine F********** address online and John P********* is also listed at that address both are showing to be 66 or so years old. She also shows up as having the same last name as John in some searches. So the package WENT TO the correct address that is shown for both of them as listed by paypal AND what was found through a property search. Basically the person (s) purchased merchandise from me, actually received it to their address. Best I can tell is maybe a crappy grandson used their account or heck maybe even John P****** used the account and decided to pull an unauthorized charge back to keep the stuff....who knows But I get to see how much paypal protects the seller in these cases....I followed their guidelines so hopefully it works out. I def shipped to the address they said was "ok to ship to". |
| fallacy:
I would like to know as well, you always hear how PayPal is a farce when it comes to actual security, like the TSA. |
| ChadTower:
I gave up selling on ebay because of the fraud constantly going on. Every other item would get submitted for a refund with various claims. "Not as decribed" despite a dozen clear pictures. "Did not arrive" even when it was delivery confirmed. It seemed like most buyers would file claims just to see if you'd fail to respond properly and they'd win by default. Meanwhile your funds are all tied up and you're still dealing with something you put into Ebay to be rid of in the first place. It just wasn't worth it anymore unless the item is super rare or expensive. |
| Titchgamer:
This exact thing happened to me years ago. Sadly they found their favour even though I produced all the evidence available to prove it was not my mistake! |
| pbj:
The probability of a buyer/seller utilizing Ebay/Paypal feeling that they've been scammed is 100%. |
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