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| Got my first unauthorized charge-back as a seller with paypal |
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| GrizzlyThunder:
That's sickening that people act this way. I love eBay and it makes my life much easier to find a rare item or a small part. I'm interested in hearing the result. WeChat: GrizzlyThunder |
| Raleigh:
I still sell quite a bit on Ebay and have had my fair share of cases including Unauthorized charge. My recommendation is to call and talk to someone, usually they look and see that you meet the requirements and remove any holds of money back to your account, I keep mine low so these put me in the negative and I let them know I am unable to print shipping labels with the negative balance due to the claim. In all my cases they remove the hold and tell me to upload the tracking showing that I shipped to the address on file and that's it. Chances are Paypal will lose the CC dispute but they will eat the loss as you followed the guidelines to be protected. Be thankful they are scamming that way and not opening a case of "Not as Described" and lying about what was received, those are the ones that are difficult to win. |
| SlammedNiss:
I documented my last eBay buyer issue HERE. It worked out for me in the long run. Either he never filed a complaint, or he attempted to file a complaint and eBay make a snap judgement in my favor. Either way nothing ever came of his threats. I waited the std. 60 days they have to leave feedback then sent him the following snarky message. --- Quote ---I just remembered about your crazy accusations and apparent idle threats. What ever happened to you letting eBay decide? You finally realize you didn't have a case? LOL! --- End quote --- God I hate eBay sometimes, but for me, it's a necessary evil for an extra income. Anyway, good luck and hope it works out for ya. |
| ark_ader:
Well it happened to me and I was the buyer. I bought a sega saturn off some guy on ebay. It arrived well shipped but was DOA. I contacted Paypal and opened a case after the seller ignored my emails for a week. Sure enough I got my money back plus shipping charges back from paypal. The seller said that the device was working and he started a case against me. Sure enough paypal took the money out of my bank account without telling me. So I have no sega saturn and down one hundred bucks. I also got a charge from my bank for the transaction. That is why I do not buy on ebay anymore. I use paypal for cinema tickets but not to a live body. Sorry to hear of the trouble you had. Better to make it a lesson learned. These days it is not worth it. Is this the same for Worldpay? |
| SlammedNiss:
--- Quote from: ark_ader on June 08, 2017, 01:42:53 am ---Well it happened to me and I was the buyer. I bought a sega saturn off some guy on ebay. It arrived well shipped but was DOA. I contacted Paypal and opened a case after the seller ignored my emails for a week. Sure enough I got my money back plus shipping charges back from paypal. The seller said that the device was working and he started a case against me. Sure enough paypal took the money out of my bank account without telling me. So I have no sega saturn and down one hundred bucks. I also got a charge from my bank for the transaction. That is why I do not buy on ebay anymore. I use paypal for cinema tickets but not to a live body. Sorry to hear of the trouble you had. Better to make it a lesson learned. These days it is not worth it. Is this the same for Worldpay? --- End quote --- Their "Payapl Protection" is pretty much hit or miss. It's almost impossible to predict what they'll do. You can be certain they'll side with you then they throw you a curve ball. I try really hard not to buy used electronics there, but sometimes it's your only choice. Something like a Saturn would be damn near impossible to find locally in my area so if I was in the market for one, eBay would probably be my only option. I did buy a used OG Xbox several years back from a guy in Texas. I got it, and it was throwing an error code. I looked up the error code and soon realized what had happened. The guy likely tried to softmod it and failed in the process. I contacted him, and he gave me some story that it worked before he sent it and must have been damaged during shipping. I explained how the error code that was being displayed was caused by a failed softmod and wouldn't have been caused by being shipped, and he relented. He ended up refunding me like $20 or $25, which was what I told him a local shop would charge to fix it. I bought a duox2 modchip and fixed it myself for $5. |
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