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| Got my first unauthorized charge-back as a seller with paypal |
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| dkersten:
--- Quote from: ChadTower on June 12, 2017, 02:59:13 pm ---I never indicated hate or anger or anything similar. Just pragmatism. You're projecting on that one. --- End quote --- --- Quote from: ChadTower ---They don't care about buyers or sellers in reality. ... .Ebay has no reason to care if either buyer or seller are happy so long as they used Paypal. --- End quote --- Hate is the wrong word, but "hating" sure seems to fit... Are you not suggesting that Ebay (and hence PayPal) are just preying on people with no regard for the satisfaction of their customers? I don't understand where this kind of attitude comes from with any company. I realize media portrays corporations and bankers as a bunch of fat cats in a room smoking cigars and drinking scotch while planning to bilk the common folk of all their money without any regard for the consequences. It was funny a few decades ago, but now you have people who believe that is how things actually work, lol. Don't get me wrong, I get pissed when something happens and I get screwed too. I'm just saying, over time I learned that getting screwed selling something is just par for the course, nothing to do with Ebay or Paypal. It happens to every business that sells products, even the wholesale business. You can't escape it, all you can do is factor in the risk. Paypal does provide a protection service, but they aren't going to just pay both parties when there is a dispute. They're going to investigate and if a credit card is involved, they will do mediation with the credit card company. It isn't perfect, and sometimes when you are in the right, you lose. Either way your money gets locked up for 90 days. Blame the scammer though, not Paypal... |
| Mike A:
Why are you telling Chad the meaning behind his own statement. He clarified it once for you already. |
| yotsuya:
--- Quote from: Mike A on June 12, 2017, 07:09:38 pm ---Why are you telling Chad the meaning behind his own statement. He clarified it once for you already. --- End quote --- That's just how we do things around here. :-) |
| ChadTower:
--- Quote from: Mike A on June 12, 2017, 07:09:38 pm ---Why are you telling Chad the meaning behind his own statement. He clarified it once for you already. --- End quote --- :laugh2: He's projecting his own ideas into it. My point is that Ebay cares that the transaction happens and that the money changes hands. They make their commission on the sale and the fee on the payment. They have no compelling reason to care about the satisfaction of either buyer or seller. They're just the middleman there same as a credit card or a bank. The part he's projecting is the sense that this is some sort of predation on the part of Ebay. It's not, it's just realism, they're a transaction clearinghouse and money movement engine. The seller cares that the buyer is happy, the buyer cares that the buyer is happy, but Ebay only needs to care that the engine keeps running. |
| dkersten:
--- Quote from: ChadTower on June 13, 2017, 12:32:51 pm ---He's projecting his own ideas into it. --- End quote --- What am I projecting?? You spewed some BS about a company not caring about customer service when in fact that company is one of the most successful companies ever in history based solely on providing services the customers wanted. And I am not supposed to infer some animosity toward the company? I called ---That which is odiferous and causeth plants to grow---, and I quoted EXACTLY what you said to make me feel that way. --- Quote ---My point is that Ebay cares that the transaction happens and that the money changes hands. They make their commission on the sale and the fee on the payment. They have no compelling reason to care about the satisfaction of either buyer or seller. They're just the middleman there same as a credit card or a bank. The part he's projecting is the sense that this is some sort of predation on the part of Ebay. It's not, it's just realism, they're a transaction clearinghouse and money movement engine. The seller cares that the buyer is happy, the buyer cares that the buyer is happy, but Ebay only needs to care that the engine keeps running. --- End quote --- If your statements earlier were so crystal clear and not open to interpretation, why did you need a whole paragraph clarifying it? And the fact is, you are still wrong. Specifically, this part of it: --- Quote ---They have no compelling reason to care about the satisfaction of either buyer or seller. --- End quote --- If you knew anything about business, you would know that a business cannot survive unless their customers are at the very least, satisfied, and preferably more than satisfied. They have the biggest compelling reason possible: if their customers are not satisfied, they will stop being customers, and without customers, the company will not survive. Look, You cannot deny that there are "haters" out there, people who selectively pick out the facts about an entity and apply them to justify how they feel about that entity while ignoring anything that would contradict them. Your statement suggested you are one of them. If I was wrong about including you with the others here, I'm sorry. |
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