Our normal delivery guys around here are great, I deal with them a lot with work, so I know them, but yeah, lately, with the seasonal help, they could care less. We have a seasonal guy servicing our office right now, and we had received a wooden office bookcase that was broken in the package. We have a return label on it and it sits up front for the delivery guy. When he came by every time before Christmas, his truck was slammed, wall to wall, I told him wait until it slows down and he can get it then, because it is a big box. So finally, last week, he stops in to drop off a package for me (which is leaves at the very first open door he comes to mind you, not my office, 30 feet further down the hall) grabs the bookcase box and heads outside... 10 minutes later a lady tells me there is a big box sitting in our parking lot, I go outside and low and behold its the stupid bookcase. Apparently, when the guy took it, he just set it down at the back of the truck, forgot it, and drove off. So it's once again sitting at the door, waiting on him. I have two deliveries coming this week, so we are going to try again. If he fails this time I'm reporting him. Our normal guy would have never treated us like this.