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Ultimarc.com = impressive people
krutknut:
The Ultimarc store is the best one I've ordered from so far on the net.
Swift delivery, just two and a half day. Also, when I discovered that one of the Cherry microswitches was faulty, he just sent me a new one right away. That's great service.
MustardTent:
I know I've posted this story before, but it's worth mentioning again.
A year or so ago, I ordered two joysticks from Andy. They were shipped very promptly, and I received them much earlier than I expected. When I opened the box, I noticed that one of the joysticks was of the wrong type. I emailed Andy about it, and I offered to ship back the joystick. He shipped me the correct joystick immediately, and did not take the other one back.
So, what happened here? Andy saw that there was an issue, and corrected it in the best way possible -- he took a loss (I'm sure) on the deal to make a happy customer.
I am very happy with him and his business, and would recommend him to anybody looking for great parts and fantastic service.
Avrus:
Yup, Andy's communication is top notch and his customer service is well beyond what anyone could hope for.
Shipping is dirt cheap and incredibly fast.
lettuce:
Yep another happy Ultimarc customer, great customer service! :applaud: :cheers:
Pops:
Me too, ordered stuff last Thursday and received it yesterday, 3 working day turn around!!. :applaud:
Yes this means a project thread soon, soon as I find a 28mm spade bit or hole saw. Man is this a rare size or something but I can't get one anywhere locally. :banghead:
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