Ok, if you have the typical Greyhound Skill Crane:
There should be two pots on the power supply board (the board with the transformer on it). The first pot should be right on the edge of the board as you look in thru the coin door, the second pot is behind that and might not be obvious until you pull the board set out some.
Turn both pots all the way counterclockwise
Put a couple of games on the machine, run the trolly out and drop the claw. When the claw starts to come back up, turn the innermost (rear) pot clockwise until the claw just closes.
If it's set right the claw should close on a prize, but won't have enough power to hold onto anything at all.
Adjust the front pot to get the desired claw strength.
If you don't have two pots on the board, then either: 1) One pot is missing (robbed or broken off), 2) You have a Super Greyhound, which I don't have so I can't help, or 3) the crane has been retrofitted to another crane boardset (a universal fit boardset)
If one of those turns out to be the case, post a picture of the board(s), maybe I can ID it.
Good luck!
D