Internet's Largest Pet Adoption website hiring computer tech [NJ]

[emdkay]

I'm posting this for a colleague - an entry-level technical support position to be filled.  No previous work experience is required.  If you or anybody you know would be interested, inquire at the link below, or pass it on. 


http://www.neo-vis.com/job1242/

Internet's Largest Pet Adoption website seeks
Computer Savvy Pet Lover for Support Help Desk.

Union County, NJ area.
Candidate will be responsible for responding to public user and staff requests
for support, majority via email, determining nature and extent of support needed,
ensuring that all contacts are answered, resolved and followed-up upon within
performance parameters.

Must have excellent oral and written communication and interpersonal skills,
the ability to work in a flexible and team-oriented environment, and be detail orientated.
Must instill confidence and be capable of working with demanding users.
Candidate must exercise good judgment in determining work and problem resolution
priorities and approaches.

Must have the ability to analyze and extract essential information from client
conversations and have strong deductive reasoning skills to identify and troubleshoot
technical issues.
Must have the ability to share knowledge and insights with other team members,
extended staff, and public users.

Technical skills include basic proficiency with Windows environments, OS Set-up,
hardware installations including printers, scanners, etc.
Must know basic HTML and be able recognize and repair basic errors quickly.

Ideal candidate would be able to quickly learn a variety of end user software, particularly
web browsers, email clients, ftp software, photo edit software, etc. with no outside help
or documentation.
Some familiarity with Apple OS, Linux, and Perl a plus but not required.
Desire to acquire new skills a must.

Will be responsible for installing, upgrading, troubleshooting, maintaining and relocating
all staff hardware and software as required. Will work on special projects or assignments
as required. Occasional travel to staff locations or functions and nonstandard or weekend
hours may be required on infrequent occasions.

Ability to work with the companies goals in mind with little to no guidance for long periods
an absolute requirement.

Previous technical job experience a plus but not required.

We are an Internet based Pet Adoption company dedicated to the goal of helping shelters
and rescue groups in finding a home for every homeless pet. Our staff is made up of professionals
from every walk of life all with the common driving goal of making a difference.

We are well known for our top quality service. Dedication to our members and public continues
to differentiate us. Our staff is expected to work hard and pro-actively, however the work environment
is relaxed and casual so self-motivation is key.

We expect a lot from this individual but this position will have great opportunities for learning new
skills and extending existing skills in programming, web page design and serving, and system
administration as well as the satisfaction of helping find homes for over a million pets a year.

This is a full time position. Day-time hours.
Salary: $25K per year. Medical and vacation benefits.

If you have previously applied, feel free to apply again, all resumes will be considered for this position.
Send resume as attachment in MS-Word compatible or plain text(.txt) file only to:
job1242@neo-vis.com
Questions may also be sent to the above email address.

Due to extremely high response rate to job offerings, only applicants selected for interview will receive a response.

[pointdablame]

wow... right in my county....  small world.

If they need an IT intern for the summer, let me know as I'm looking for something over this summer  . 

I know someone who might be interested in this though, so I'll pass it on.

[PCtech]

**Seseme street music in the background**

"One of these things, is not like the other..."

#1

an entry-level technical support position.  No previous work experience is required.

#2

Technical skills include basic proficiency with Windows environments, OS Set-up,
hardware installations including printers, scanners, etc.
Must know basic HTML and be able recognize and repair basic errors quickly.
Ideal candidate would be able to quickly learn a variety of end user software, particularly
web browsers, email clients, ftp software, photo edit software, etc.

And, if that didn't scare an entry level person away, try this....   

with no outside help or documentation.

Sorry, couldn't help myself.

But good luck

[Negativecreep0]

i can make 25k a year picking up cans.......

[pointdablame]

**Seseme street music in the background**

"One of these things, is not like the other..."

#1

an entry-level technical support position.  No previous work experience is required.

#2

Technical skills include basic proficiency with Windows environments, OS Set-up,
hardware installations including printers, scanners, etc.
Must know basic HTML and be able recognize and repair basic errors quickly.
Ideal candidate would be able to quickly learn a variety of end user software, particularly
web browsers, email clients, ftp software, photo edit software, etc.

And, if that didn't scare an entry level person away, try this....   

with no outside help or documentation.

Sorry, couldn't help myself.

But good luck

Sounds to me that they don't require previous JOB experience.  I've been troubleshooting networks and installing OSes for years now, but I'd have nothing to show on my resume about it.  You can easily have those skills without having job experience.   in fact, I'd be that most "computer people" wouldn't see that as a problem.  Who hasn't used some HTML in the past or set up some systems, ya know?

[PCtech]

**Seseme street music in the background**

"One of these things, is not like the other..."

#1

an entry-level technical support position.  No previous work experience is required.

#2

Technical skills include basic proficiency with Windows environments, OS Set-up,
hardware installations including printers, scanners, etc.
Must know basic HTML and be able recognize and repair basic errors quickly.
Ideal candidate would be able to quickly learn a variety of end user software, particularly
web browsers, email clients, ftp software, photo edit software, etc.

And, if that didn't scare an entry level person away, try this....   

with no outside help or documentation.

Sorry, couldn't help myself.

But good luck

Sounds to me that they don't require previous JOB experience.  I've been troubleshooting networks and installing OSes for years now, but I'd have nothing to show on my resume about it.  You can easily have those skills without having job experience.   in fact, I'd be that most "computer people" wouldn't see that as a problem.  Who hasn't used some HTML in the past or set up some systems, ya know?

OK, but how far would you have gotten without any of this?

with no outside help or documentation.

This is the one that caught my attention...also I've never seen an entry level job asking for HTML programming...I've done PC work or about 20 years, and can stumble my way around HTML, but not without any type of documentation (my already crappy looking pages, would look MUCH worse)

ENTRY LEVEL + NO OUSIDE HELP or DOCUMENTATION.....instructions are for wussies!   

[pointdablame]

OK, but how far would you have gotten without any of this?

You wouldn't get anywhere.. but that's exactly my point.  It's not an entry level job in that you can waltz right in and get the position.  It's entry into the company, not into the world of IT.

I dare anyone to try to get a job like this in the IT field if you have NO skills like the ones I've mentioned.  Why would they even consider you when there are millions of people with these types of rudimentary computer skills.

This is the one that caught my attention...also I've never seen an entry level job asking for HTML programming...I've done PC work or about 20 years, and can stumble my way around HTML, but not without any type of documentation (my already crappy looking pages, would look MUCH worse)

ENTRY LEVEL + NO OUSIDE HELP or DOCUMENTATION.....instructions are for wussies!   

I'm a 3rd year student right now looking for work in the Business and IT world, and I see this all day long.  Everyone wants quick learners that don't need hand holding.  You should be able to find documentation yourself if needed.  No outside help just means they want an independent person.  In my experiences, you can still get help obviously.. you just need to be ready to jump into a project without a supervisor/superior telling you what to do.