this guy is just horrible. i bought an "untested" one from, which i'm still looking to get fixed. he says somewhere on his page he has 30 yrs packing experience or something, but the monitor was sent simply in cardboard box, no packaging or anything, i'm very lucky the picture tube wasn't snapped off. not only that, but i paid $65 for it, then i get a phone call from a delivery company asking for a check for $150 to deliver the thing! funny when i ordered the thing the invoice said $45 shipping. i called jim and he told me that's only for UPS orders and he doesn't ship these UPS. well why the order checkout that way then!?!? so i paid over $200 for a broken monitor and can't find anyone with schematics or info on repairing them.