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Author Topic: Wico is deffinitly lacking in the customer service department...  (Read 829 times)

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crashwg

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Wico is deffinitly lacking in the customer service department...
« on: November 01, 2004, 11:26:03 am »
I ordered some jumbo pushbuttons from them last week.  When I recieved them on Sat. I found out that one of the buttons was threaded incorrectly and therefore the nut wouldn't go on more than
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JoyMonkey

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Re:Wico is deffinitly lacking in the customer service department...
« Reply #1 on: November 01, 2004, 11:34:33 am »
Quote from: crashwg on November 01, 2004, 11:26:03 am
Was guy #2 the "Jumbo Pushbuttons Return Guy"?  Whatever, at least their replacing it!  :D

No, that guy must have been the yellow button specialist. He deals with all problems concerning pushbuttons that are yellow. He might also deal with yellow joysticks, I'm not sure.  :P

They do suck though. Last time I ordered directly through their New England sales rep and everything went smoothly, some clueless person in their main office gave me his cell phone number so I called him up. He wrote down all my order details while he was driving his car (!), and I lost the connection a couple of times- but the order arrived just as I wanted about a week later.
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