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ami-man's advice on Rowe Ami jukeboxes

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Ken Layton:
Here is a link to the service manual for the cdw wallbox:

https://www.coinopking.co.uk/manuals/rowe-ami-cd-wallbox-service-manual

static1701:
I contacted them via email weeks ago and got no reply.

Scott

Old Guy:
Hi!  I’m in need of help with an issue.  There’s a little bit of a “story” to explain to help you understand how I got here. 
I have a Rowe R90.  I also have an extra amp that I wanted to check before sending it to a friend in FL.  So I thought it best to take my amp out of the R90 and put the extra amp in (matching numbers on the amps 6-07438-06).  I put the extra amp in and got no sound from the jukebox.  So I put my original amp back in the R90 and now get a very low volume.  All the speakers are being powered and the remote volume control does get the limited volume to increase and decrease.  So I decided to put in an amp from a working Rowe R88 (same numbers) and it had the same limited volume.
What might have happened when I tested the extra amp that would have caused the loss of volume?  Is it in the amp or something external that I’m not thinking about?  I’ve swapped out the amp boards to see if that might be an issue but no change. 
I’m stumped.  Any help/advice would be appreciated.  Thanks
Rod

Ken Layton:
I know on the cd100 machines, the volume control connector which plugs into the amplifier is NOT keyed and can be accidently plugged in backwards. Maybe that simple thing has happened in your machine?

Also, the jumper plug which plugs into the preamp board on the amplifier, it can also be plugged in backwards accidently.

The preamp board as well as the two driver boards in the amplifier are very prone to developing bad solder joints, particularly at the connectors.

Old Guy:
Thanks, Ken
To make this information a little more complete I need to add that upon closer inspection I don't have anything coming from the left side.  I guess the sound was so soft that I couldn't tell until I unplugged the right side speaker. 
I'll check out the things you've mentioned and then get back. 
Thanks for your help,
Rod

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