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Shipped X-Arcade Dual to Canada Now Buyer Says Doesnt' Work Need Help!
BadMouth:
--- Quote from: edge10 on April 02, 2010, 05:50:36 pm --- I even had notepad open to check the key responses and they looked fine (no stuck keys etc).
--- End quote ---
If it posted the keys correctly in notepad and no keys ssssssssssssssssssstuck, then I don't see how the issue could be with joysticks.
It almost has to be an issue with how he configured the controls.
Either that or he's dishonest and trying to rip you off.
CheffoJeffo:
Have him return the damned thing (at his cost) and then refund the purchase price.
If you don't, then you are going to get negged and he's going to file a Paypal dispute. You have no other way to win. It's that simple and the cost of doing business on eBay.
What is interesting is that this advice, however harsh it sounds, assumes that you are 100% correct and that the stupid stick works fine and maybe he is trying to scam you. OTOH, maybe the damned thing did break.
The simple fact that you shipped to Canada via UPS tells me that you don't have the first clue ... however, that also tells me that the buyer is missing that same clue.
taylormadelv:
Switches inside are stuck. This has happened to me a few times. The inferior design of the "leaf/micro" joysticks causes issues. Also, the fact that so many wires are stuck in there can cause problems. X-Arcade has answers for this on their website but if he persists, talk with him over the phone and talk him through reconnecting all the switch connections.
RandyT:
If the connectors in the X-Arcade aren't fully insulated, it's very possible that a couple of them worked their way off of the switches in shipping, and due to their close proximity to one another, are shorting to an adjacent wire.
Get him to pop the thing open and provide you with photos.
Also, when it comes to ebay, "watermark" your stuff somehow so you can recognize it again, and photograph it for later authentication purposes. In the military, we used to open up our personal electronic possessions and scribe info on the inside of the cases. Might be worth it to prep stuff in a similar manner before shipping it, just in case. Then again, most ebay sellers can't be bothered to even run a dust rag over anything they sell, so I doubt the practice will catch on :P.
RandyT
edge10:
--- Quote from: opt2not on April 03, 2010, 03:50:21 am ---
--- Quote from: Epyx on April 03, 2010, 03:02:04 am ---Vancouver, BC here. And agreed, if it's local ill go check it out as well.
--- End quote ---
+1 :applaud:
East Vancouver here. I'll go check it out with a baseball bat. ;)
on a serious note:
Being a Canadian myself, all I can say is that's weak-sauce and hopefully you don't get jaded about shipping stuff to the true north strong and free in the future. Most of us are honest, good peeps. Mostly... :cheers:
--- End quote ---
I don't think the baseball bat is necessary but anybody in the area with a screwdriver (Not as a weapon!) could open it up fix anything that might have got loose and save us both over $40!
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