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Shipped X-Arcade Dual to Canada Now Buyer Says Doesnt' Work Need Help!

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edge10:
Just sold X-Arcade Dual Stick on Evilbay and just received this message:

I just received it and started using it, the first player up does not work it sticks in the mechanism and the 2nd player sticks to the left which makes my character always move to the left. This is my second one and its in much worse shape than my original. It doesnt work at all. I want a full refund please, I am not happy with this product I received, it was bought with full intentions of being 100% perfect working condition especially only being used twice by you.

http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=260568487812&ssPageName=ADME:X:AAQ:US:1123

I had it attached recently, played a couple games and didn't see this problem.  I even had notepad open to check the key responses and they looked fine (no stuck keys etc).

Any ideas?  I sent him to the link at X-Arcade about opening it up.

When it rains it pours!   :'(

Malenko:
Returns:   No Returns Accepted


says so right in your auction. tought call, stuck imput could be anything, did you ship it insured?

edge10:
It was shipped via UPS so it should hopefully be covered for $100.

Of course, he wanted it declared for only $20 to beat customs and I was stupid enough to go along with it.

I blame myself and Canada!

Malenko:
tell him you'll be kind enough to help him try to fix it (should honestly be a quick fix) but you aren't accepting returns. Sounds to me like hes trying to swap his broken one for your working one; at your expense.

spacegoogie:

--- Quote from: Malenko on April 02, 2010, 07:24:13 pm ---tell him you'll be kind enough to help him try to fix it (should honestly be a quick fix) but you aren't accepting returns. Sounds to me like hes trying to swap his broken one for your working one; at your expense.

--- End quote ---
Same thing I was thinking. A few years back I went to Fry's Electronics  because they had one open box tankstick. I put it into the shopping-cart ,thinking this feels really light.
I opened it and there was a singal player x-arcade stick in the box! Not only that but it looked as if someone smoked like a train. It had a yellow tint to it and a few of the joystick bolts were missing.....Thank god I looked before I walk out of there.

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