kz1911 just give Susan a call, her number is 651-332-3665, its hard to know what order as all I have from here is your forum name.
Pbj always appreciate the help, but I have got it.
Opt2not thank you
It is not hard to pack a single order or even 20 -40 orders, but there are days when things get away from us. We are always happy to have you call if there is a concern, which is why Susan's number is public. We did move 3 weeks ago and two boxes were misplaced, one turned up last night but the other, which had joystick lube in it, is still unaccounted for. Not bad when we moved over 800 unique products. We also had a problem with our payment module where some orders we charged but not processed to our store properly. The payment module was supposed to be fixed but we were having to double check PayPal for missed orders.
We do our best to make this work. It is just Susan and I with a part time packer that comes a few times a week. For me this is part time and comes after my day job which is 80 hours a week. Susan was up until 230am last night answering emails and packing orders. And trust me, if I wanted to be greedy, we wouldn't be selling arcade parts.
On a brighter note, the universal plates arrived yesterday!