nick3092-tell him to take it to a UPS or Fedex store and have them pack it, if it is damaged they will refund you money.
I'm not prepared to wait weeks (never mind months) for a ~$250 order.
Since this is interstate, I wonder if the FBI would be interested in him?Get kenmelk involved. He worked for the FBI and was going after Harpal (or was it Christian/Slikstik?).
Such a shame :( the yokes do look awesome and we know Havoc got one. Is that the only confirmed yoke shipped to a customer? lol
wow. 8) dont throw out the baby with the bathwater. I had probably the best vendor service ever from Dave. free next day shipping to boot. I WILL order again. Sorry for you guys that got in early and had your funds tied up. I'd be pissed too I guess. No one likes to feel lied to, and I'd guess Dave has more than a little regret about how the whole situation too. I hope this all gets worked out amicably. I'd hate to lose him as a resource. He is providing a one of a kind line of products... I would speculate that a bit of perfectionism and a ton of pride have prevented the timely delivery of less than perfect yokes. For those frustrated from waiting, is he refusing refunds on these?
Well guys, it looks like I still have a few yoke orders to clear up. I know that there's an issue with overseas orders, but I have a plan to get around that.
Anyone who has a pending yoke order with me, please email me at daviea@ca.rr.com and I will take care of it. I'm very sorry for the extended wait.
Nick - you should have that handle piece in your hands today. I don't ship these yokes already damaged, come on. I know you guys can get upset with me, but let's still be reasonable. Sure, I take awhile to get things squared away, but that's all it is - me being SLOW. All the conspiracy theories....give it a rest already.
Thanks
Dave
P.S. Friz, thank you for alerting me to this thread!!
Anyone who has a pending yoke order with me, please email me at daviea@ca.rr.com and I will take care of it. I'm very sorry for the extended wait.
Nick - you should have that handle piece in your hands today.
I know you guys can get upset with me, but let's still be reasonable. Sure, I take awhile to get things squared away, but that's all it is - me being SLOW. All the conspiracy theories....give it a rest already.
Dave...
Just wondering...
DO YOU have a list of yokes you owe people or are you just hoping that people who've sent you dough but got nothing for it eventually emails you or posts on BYOAC or KLOV?
I mean, how can you NOT know EXACTLY who you owe yokes to... this is a serious question Dave...
PS: Since you evidently didn't take names down or something... you owe me a yoke too. Remember that $250 I sent you back in October of 2009? *
* this is not serious
Friz,
I know you're just fanning the flames and I really don't get it. But, anyway.... No, that's not the point at all. I know who paid and I know who I've shipped to. In fact, I've shipped out a massive number of yokes, yet it seems that on occasion someone says they didn't get theirs even though it has shipped. I am aware of a few shipments that have been problematic, but my request I made is to potentially weed out anymore situations like this before they turn into a problem. I want the yoke situation behind me, so please stop picking apart my posts. I'm trying to END this.
DaveDave...
Just wondering...
DO YOU have a list of yokes you owe people or are you just hoping that people who've sent you dough but got nothing for it eventually emails you or posts on BYOAC or KLOV?
I mean, how can you NOT know EXACTLY who you owe yokes to... this is a serious question Dave...
PS: Since you evidently didn't take names down or something... you owe me a yoke too. Remember that $250 I sent you back in October of 2009? *
* this is not serious
Dave if order a yoke today Do you think i will get it it time for Christmas
thanks
Quote
Dave if order a yoke today Do you think i will get it it time for Christmas
thanks
If you ordered a yoke today, you'd have it by Wed/Thur of this coming week.
Dave
Edit: taking into account that there is a holiday this coming week, that delivery time may increase by 2-3 business days.
I have little doubt he'd get the yoke to him in a week... of course he'd push him to the front of the line... in front of the countless folks he evidently doesn't even KNOW he still owes yokes to.
But I know... I know... it's UPS's fault... or USPS's... or FedEx... or the weather... hell, I am sure GOD had a hand in some of these yokes mysteriously disappearing. ANYONE but Dave... ANYONE.
Dave, you should just suspend taking new orders till the backlog is cleared up. Doesn't help the workload if things keep getting stockpiled. If your not doing this for the cash, then you shouldn't need to worry about losing the profit. Rep as a vendor is worth more. Just some friendly advice from someone who understands service delays.
All sounds like more excuses to me.Spot on except maybe he'd get more than 5x the orders. I know I won't buy from him until this gets fixed. I think a lot of people feel that way too.
Personally, I have a hard time telling anyone a lie. To me, its very disrespectful.
And to have you make light of it, only makes that disrespect even worse.
The BS and lies only make it feel very unsafe to order from you... even If you are
the only source for a part.
Is this how your mother raised you? Telling you lie after lie, broken promises..etc? Is that why you feel its OK to do it to others?
If I had business troubles, with a known delay of time in sight... Id email the customers the truth, and ask if there was to be a refund asap. If people had any problems, I wouldnt lie about it. Id be honest and direct. People respect that... and they would return for repeat business once things are rolling again.
I believe you would probably have 5x the orders you currently get, if people trusted you more. And that trust is flushed down the drain, once you decide to tell a lie & shove some BS down peoples throats.
As for tracking and insurance.. people are more than willing to pay the extra money.
Its pretty much standard practice anywhere you order from on the net.
Spot on except maybe he'd get more than 5x the orders. I know I won't buy from him until this gets fixed. I think a lot of people feel that way too.
Not meaning to distract the thread, but I just came up with a great idea for a t-shirt that involves "RAM Effect" and the "roasting" concept.... LOL I'll flesh out that idea and present it later. Yes, I can laugh at myself. :-)
Dave
I really want to buy one of these for a nice little table top auxiliary control panel that I could pull out & plug into my USB hub on the arcade when the SW bug hits me.
The problem is all I hear are complaints about people who paid for the item forever ago & still have yet to receive their part. Its not just one person on a rant, there are many people with the same problem. How does Randy & Andy manage to ship parts all over in less than a year but Ram cannot? Just do a search on this forum to see all the other people upset.
Seems like the safest way to obtain this part is to talk a fellow BYOAC member out of the one they received ;D I will put in a nice order if I can get the item next week & pay for it later.
Ya know, Star Wars yokes are not necessarily like hens teeth, they come up on ebay pretty regularly... :dunno If you dont want to wait for a back order, you are ENTITLED to ask for a refund. It almost seems like some of you want to hold the guy hostage or something, its kinda creepy.
Just ask for your money back if you don't want to wait for your order to be filled, and take your purchase elsewhere. Quit bitching. BTW, Home Depot always has PVC fittings in stock, you could just make your own :lol
It always sucks when the marketplace has only one supplier of a particular part or product, because that takes the power away from the consumer to get the best price/customer service.
I believe Dave started doing this at his leisure, for his pleasure. I credit the guy for continuing to offer these items to the public, with all of the flak he has had to take from the vocal minority who did not receive their products in a timely fashion, or as they expected to receive them. I know I couldn't put up with all the ---That which is odiferous and causeth plants to grow---, thats for sure.
When he does supply said part, the consensus seems to be that its quality EXCEEDS the OEM it is replacing. Havok?
This reminds me of when I was in the auto restoration/ body repair business a decade ago. I would get stuck in the middle between a customer who wanted an oddball reproduction part for their vintage/classic vehicle, and a vendor/hobbyist who was making said widget in their spare time, simply for the love of the vehicle (hand-made gauge faces from eastern-europe come to mind). My standard policy in this situation, when asked the question "When will it be ready?", was "When its ready. There is only one known supplier of this part. If you are not prepared to wait at the mercy of this vendor, I would suggest examining the used parts marketplace/car shows/junkyards."
This sounds like the same situation. You cant have it both ways. If you dont want to wait, DONT WAIT. ASK FOR YOUR MONEY BACK AND SHOP ELSEWHERE. If you want to wait, sit tight, and shut up. You're lucky to have access to a BRAND NEW yoke. Do you know how many known Star Wars cabinets are reported in existence? GGDB says 126!!! Lets be generous and say there are ten times as many still out there. (only 12,695 were EVER made) Why should anyone care about making these? Who could run a sustainable business selling these when the purchasing pool is so small as to be non-existent by most business standards? No-one else did until Dave came along. If Star Wars is your thing, and you're the church-going type, you should be THANKING JESUS on Sundays that Dave does this as a hobby. Be happy you can get one at all, and stop trashing him and his SIDE BUSINESS.
If Star Wars is your thing, and you're the church-going type, you should be THANKING JESUS on Sundays that Dave does this as a hobby. Be happy you can get one at all, and stop trashing him and his SIDE BUSINESS.
If Star Wars is your thing, and you're the church-going type, you should be THANKING JESUS on Sundays that Dave does this as a hobby. Be happy you can get one at all, and stop trashing him and his SIDE BUSINESS.
Would Jesus cash a check & not send out a product after a year & a half of lies?
It is better to lose a sale being Honest,
than to keep or gain a sale using lies.
Listen, I've already admitted that I have trouble with shipping, especially those overseas orders. Who wants to pay $80+ to ship UPS (with REAL tracking)? Nobody! In the end, I cough it up to ship UPS and the yokes arrive. I am fully aware of the very few orders I need to resolve and I'll take care of it. End of story, really.
Listen, I've already admitted that I have trouble with shipping, especially those overseas orders. Who wants to pay $80+ to ship UPS (with REAL tracking)? Nobody! In the end, I cough it up to ship UPS and the yokes arrive. I am fully aware of the very few orders I need to resolve and I'll take care of it. End of story, really.
Man, I really want to order one of these soooo freaking bad.... However, I'm really being put off by all the horror stories.
+10,000Man, I really want to order one of these soooo freaking bad.... However, I'm really being put off by all the horror stories.
+1
:cry:
Listen, I've already admitted that I have trouble with shipping, especially those overseas orders. Who wants to pay $80+ to ship UPS (with REAL tracking)? Nobody!
It would make a lot of sense for Davea to sell a large number of these to a reputable vendor on these boards. If I knew Andy, RandyT, Divemaster127 or someone else that I trust had a large quantity of these, I would pop down the cash immediately.
I would even pay a markup as insurance to that vendor to make sure that I got what I ordered (in a timely manner being the key part of it).
If they're cheap, they can roll the dice and pay Dave for a yoke. Me? I'd rather pay more for the assurance that I would get it delivered.It would make a lot of sense for Davea to sell a large number of these to a reputable vendor on these boards. If I knew Andy, RandyT, Divemaster127 or someone else that I trust had a large quantity of these, I would pop down the cash immediately.
I would even pay a markup as insurance to that vendor to make sure that I got what I ordered (in a timely manner being the key part of it).
Arcadeshop stocks other RAM Controls stuff, so that might be a natural fit and would relieve Dave of the nastiness associated with shipping and those who cheap out on the shipping options.
I believe that the actual assembly of the yokes was also a big time consumer and would guess that some of the shipping delays were driven by an overly ambitious schedule for assembling the parts.
Those who think that everybody is willing to pay for the extra level of assurance with shipping hasn't been in this hobby long enough -- we are, overall, a cheap bunch.
I have had vendors react with shock when I request a more expensive shipping option, because "everybody wants to go cheap".
In my experience, the single biggest problem (other than perhaps cost) with shipping from the US to Canada is tracking and, also in my experience, the best tracking is available from the USPS (who then hand over tracking to Canada Post). BUT, most often buyers select only the cheapest options OR the vendor wants a single tracking source like UPS (who totally suck on the buyer side for international shipments).
Dave should really offer an option to "build your own" - he could reduce the price and just pack all the parts up for the end user to assemble. I would think that would aleviate quite a few of the shipping delays because assembling one of these things is very labor intensive. Plus it's more fun for us to put them together...
He'd still have to ship the parts. If he can't box up one yoke, do you trust him to box up ALL of the parts?Dave should really offer an option to "build your own" - he could reduce the price and just pack all the parts up for the end user to assemble. I would think that would aleviate quite a few of the shipping delays because assembling one of these things is very labor intensive. Plus it's more fun for us to put them together...
+1. This idea even goes with the name of the website "Build Your Own Arcade Controls"... ;D
Yeah, but I think the issue is that he doesn't have them built yet. We've all seen the pictures of the pile of parts - it's a lot easier to just ship the stuff than spend 2+ hours building it then shipping. Especially when he has multiples to worry about.I have no intention to order a yoke, I've just been reading along. If it takes 2+ hours to build one, then it will take an end user 2+ hours as well (most likely 4+). But, if Dave sells 10 yokes in parts, he will likely get 20 questions on how to assemble the thing. I personally think a DIY option would be good, but I bet it won't save him any time with all the questions he'll surely have to answer.
Yeah, but I think the issue is that he doesn't have them built yet. We've all seen the pictures of the pile of parts - it's a lot easier to just ship the stuff than spend 2+ hours building it then shipping. Especially when he has multiples to worry about.I have no intention to order a yoke, I've just been reading along. If it takes 2+ hours to build one, then it will take an end user 2+ hours as well (most likely 4+). But, if Dave sells 10 yokes in parts, he will likely get 20 questions on how to assemble the thing. I personally think a DIY option would be good, but I bet it won't save him any time with all the questions he'll surely have to answer.
Yeah, but I think the issue is that he doesn't have them built yet. We've all seen the pictures of the pile of parts - it's a lot easier to just ship the stuff than spend 2+ hours building it then shipping. Especially when he has multiples to worry about.I have no intention to order a yoke, I've just been reading along. If it takes 2+ hours to build one, then it will take an end user 2+ hours as well (most likely 4+). But, if Dave sells 10 yokes in parts, he will likely get 20 questions on how to assemble the thing. I personally think a DIY option would be good, but I bet it won't save him any time with all the questions he'll surely have to answer.
Make a how to video...
Cheffo is going to handle all the support requests...
'Coz every knows how fast *I* am to respond ... ::)
'Coz every knows how fast *I* am to respond ... ::)
That's what she said?
Not lately ... :'(
Not lately ... :'(Sorry to hear that. Thread title changed in your honor.
'Coz every knows how fast *I* am to respond ... ::)
That's what she said?
BUT, most often buyers select only the cheapest options OR the vendor wants a single tracking source like UPS (who totally suck on the buyer side for international shipments).
Because they charge brokerage fees that are many times higher than anybody else ... and won't deliver your package unless you agree to pay them.
I've had a $10 item come in by UPS, upon which I get charged $2 in taxes and duties and had to pay UPS $30, ON TOP OF the actual cost of shipping (which was around $9). Same thing shipped by USPS would have cost me $25 less.
Google it ... many class action lawsuits and many complaints.
Well, good news, my yoke is on the way AND trackable by UPS.may your box be full of yokee goodness...
My yoke came today (ordered 1/2/10) and included the USB interface that I ordered in April.
Dave emailed me on Saturday to let me know that I should expect it this week. He then sent a follow-up email with the tracking number last night. It was at my door this morning.
The yoke looks good and the interface was plug and play (Windows 7 x64 sees and calibrates it fine), but I have to make a mount before I can really try it out.
Mine took three years, quit yer whining! :D
So by complaining on this forum you were actually able to get your order?
I've e-mailed Dave numerous times but have not heard ANYTHING since April 10, 2010...
My order was placed October 19, 2009. How is it that people who have ordered after me have already received their orders? Note that this is a US order, not some complex overseas issue with shipping / customs, etc.
So, Dave when will I get my Yoke and USB Interface? I also ordered a Tempest encoder wheel to replace the one in my tempest machine which got all bent up.
So by complaining on this forum you were actually able to get your order?
I've e-mailed Dave numerous times but have not heard ANYTHING since April 10, 2010...
My order was placed October 19, 2009. How is it that people who have ordered after me have already received their orders? Note that this is a US order, not some complex overseas issue with shipping / customs, etc.
So, Dave when will I get my Yoke and USB Interface? I also ordered a Tempest encoder wheel to replace the one in my tempest machine which got all bent up.
I've yet to see a single person indicate they were ripped off.
I've yet to see a single person indicate they were ripped off. I'm not defending his business and don't care to get into a debate on it, but the criteria for a scam artists imho is someone who takes people's money and won't deliver the product or a refund. When people start saying they didn't get their products *and* requested a refund and didn't get one, then the word scam applies. At that point I'll do something different on the forum here...
I've yet to see a single person indicate they were ripped off. I'm not defending his business and don't care to get into a debate on it, but the criteria for a scam artists imho is someone who takes people's money and won't deliver the product or a refund. When people start saying they didn't get their products *and* requested a refund and didn't get one, then the word scam applies. At that point I'll do something different on the forum here...
Uh... RIGHT ABOVE YOUR POST Saint...
EDIT: http://forums.arcade-museum.com/showthread.php?t=162144 (http://forums.arcade-museum.com/showthread.php?t=162144)
Thousands of dollars the guy owes in parts... THOUSANDS... and many have had to resort to Paypal disputes/claims.
If that isn't evidence enough I don't know what is.
What do you guys want me to do?
Paid $1500 on Nov 7th for a large quantity of 6821, 68B21, and 6532 chips.
Edit: 12/19: Escalated to a PP Claim today before the 45 day window closes.
Paypal refunded money for MC control panel.(our very own Mr. Do! even!)
Paypal dispute opened - I am happy to buy the items once they are ready to ship, in the meantime I have to do this
I decided to just file a Paypal claim before the 45 day window was closed-- ended up getting a refund on two orders of chips totaling $1010.(clay cowgill)
What do you guys want me to do?
At the very least he should be banned from the For Sale/Trade forum and should be banned from announcing ANY of his wares here in the general forum. I smelled that duck YEARS ago and called it... and was called every name in the book... I hate being right sometimes.
EDIT: BTW...QuotePaid $1500 on Nov 7th for a large quantity of 6821, 68B21, and 6532 chips.
Edit: 12/19: Escalated to a PP Claim today before the 45 day window closes.
...you may wanna go re-read that thread again.
Your sand box...
saint, do you honestly see an involuntary refund, facilitated by Paypal, as good enough to continue doing business here?
I agree with Frizz that he should be banned from offering any new sales on this forum until he has made good on every sale he made via this forum. That should include either all merchandise delivered, or all refunds made of his own free will, or whatever combination gets to 100% complete.
The way I see it I have been ripped off. The way you see it I will never be ripped off because there is always a chance he might deliver the item. It gives the guy an open ended loophole to deliver nothing - which is exactly what he delivers until coerced.
Chad, have you asked for a refund?
Let's test that policy. Refund request sent. I paid for the item in July of 2009. An item advertised in BST (http://forum.arcadecontrols.com/index.php?topic=93310.0) on this forum.
saint, do you honestly see an involuntary refund, facilitated by Paypal, as good enough to continue doing business here?
I agree with Frizz that he should be banned from offering any new sales on this forum until he has made good on every sale he made via this forum. That should include either all merchandise delivered, or all refunds made of his own free will, or whatever combination gets to 100% complete.
The way I see it I have been ripped off. The way you see it I will never be ripped off because there is always a chance he might deliver the item. It gives the guy an open ended loophole to deliver nothing - which is exactly what he delivers until coerced.
Not sure why this is so difficult but I'll throw it out one more time, then either way I yield to the consensus.
People who have opted for a Paypal dispute didn't indicate if they asked for a refund. If he wasn't given a chance to give a refund before they pulled the trigger, he's a poor businessman, but not necessarily a scammer. If they resorted to PayPal because he refused them a refund he's a scammer.
I'm a little annoyed that Dave has ignored my PMs and emails,[emphasis mine] which were very polite (I never say anything that I wouldn't want to see posted on KLOV ).
I've filed a PayPal claim to get my $265 back, but I hate that it had to go that way.
Reply With Quote
I also had no choice but to file a PP claim to get it in the 45 day window. With no response to my last PM [emphasis mine] and finding info that LL and MC control panels were back to the drawing board. There was no chance I would see these any time soon. I will be happy to buy them when they are actually ready to go out the door as this wasn't supposed to be a presale.
Escalated my order to a PP Claim today before the 45 day window closes.(and if you read his prior posts YES...he's tried to contact Dave.)
I'd rather have the chips, but have to do what I need to in order to protect myself. $1500 is a lot of money to my little business to have hanging out in the ether.
Whats done on KLOV isnt whats done here, so its not fair to punish him for whats done there. Anyone who gives chad a hard time is ok in my book, I just wont be buying anything from the guy. I dont think banning him is going to solve anything but some sort of warning to potential consumers should suffice. It IS Caveat Emptor as far as I know.
Perhaps a custom title is in order...
A) Add a contact form to your website. Have it send to a new email address that you can ensure works and won't need a too-strong spam filter as a result. This ensures people have an avenue to reach you with no "didn't get it" excuses.
Once all orders are caught up on, you'll breathe a sigh of relief. Everyone will be happy. You can then re-open the online store knowing that monkey is off your back.
That there is one of the biggest crocks of [self edit: poo-poo] I've read in quite some time... no offense intended.
If (some other) known scammer hits KLOV, it would be asinine to not take action here.... and as demonstrated by our very own TIME PILOT (above)... the problem isn't just a KLOV problem...
So 9 days with no response to Chad's refund request. I've emailed him asking him to respond in the thread here. Will give it a few days for a response then decide what to do with his account here. What have they done over at KLOV?
Chad, did you get a refund or are you still out the $100?
I am stumped as to why someone would risk spending $300 after reading this thread. Seems like an expensive crap shoot.
Let us know next year if you got your product yet.
The discount saved $90.
Pay with a credit card and if you don't get a tracking number in a week, zap him with a charge back. It's not rocket surgery.
Pay with a credit card and if you don't get a tracking number in a week, zap him with a charge back. It's not rocket surgery.
Or brain science! ;)
overnight?
overnight?
Indeed, with a border to cross too. Quite impressed. I do hope he clears up any outstanding issues and turns things around quickly like this going forward. Had I not known his history, going from just my own experience, I'd say "highly recommended" - which seems also to apply to the quality of the goods (wish someone was home at the time so I could see for myself :hissy:).
Curious - anyone still waiting on a yoke order?
Sale is hilighted on their home page http://www.ram-controls.com (http://www.ram-controls.com/):banghead: :banghead: :banghead:
(http://www.ram-controls.com/images/25percent-off.jpg)
So $275 for the yoke, add in the decal, $25, and you're all set. I added the USB thing too - too lazy to do it cheaper.
I still have not received my order from October of 2009. I've e-mailed Dave numerous times, even requested a refund, but have yet to hear back. It's very disconcerting that he can get a new order out in a matter of days but those of us who pre-ordered are left with all but what would appear to be fraud... Are people who claim to have received orders, just Dave logged in under a false username?
Originally Posted by darinjacobs View Post
I just received a copy of a letter that someone got from the State Of California Dept Of Justice which has opened a case on the matter. Furthermore it states the Franchise Tax Board Investigations Bureau and IRS Criminal Investigations units are also involved.
If Dave or one of his associates is reading this, the time to ship products or give refunds is now. They are circling the wagon.
A post by Darin of Phoenixarcade over at KLOV...Foley, Dave and Christian are of the same ilk. I wouldn't trust them with being able to deliver a product where my money is involved. If/when they do (did) deliver, the quality was there but this isn't about quality alone.QuoteOriginally Posted by darinjacobs View Post
I just received a copy of a letter that someone got from the State Of California Dept Of Justice which has opened a case on the matter. Furthermore it states the Franchise Tax Board Investigations Bureau and IRS Criminal Investigations units are also involved.
If Dave or one of his associates is reading this, the time to ship products or give refunds is now. They are circling the wagon.
Does Dave strive for Foley status?
Well I got an E-mail back right a way confirming my order and a UPS tracking #, thats not active yet, I ordered late friday so I don't expect it to be active till monday
I'll keep you posted
This thread is really making me contemplate ordering about 10 of these things and then dumping them at a $100 premium on the Buy/Sell/Trade forum with overnight delivery.Odds of him being able to deliver 10 to you? :dunno
This thread is really making me contemplate ordering about 10 of these things and then dumping them at a $100 premium on the Buy/Sell/Trade forum with overnight delivery.Odds of him being able to deliver 10 to you? :dunno
Yes, one quick sale, but busted POT - device is totally unusable. Still waiting to hear back about it (sent email late last night). Might have been a good plan if it was a fully functional yoke. But others have been waiting years and still wait. Organizational skills in short supply at Ram Controls. I hope that's all it is, and not another Christian thing.
Can you source the pot on your own? Mouser, or digikey perhaps?
A post by Darin of Phoenixarcade over at KLOV...QuoteOriginally Posted by darinjacobs View Post
I just received a copy of a letter that someone got from the State Of California Dept Of Justice which has opened a case on the matter. Furthermore it states the Franchise Tax Board Investigations Bureau and IRS Criminal Investigations units are also involved.
If Dave or one of his associates is reading this, the time to ship products or give refunds is now. They are circling the wagon.
Does Dave strive for Foley status?
IDS,
Hit me up with a PM if Dave doesn't get back to you regarding that POT. I might have a replacement for you. -J
According to the pic of the 5K pots on the Ram Controls wiki page http://wiki.arcadecontrols.com/wiki/Ram_Controls (http://wiki.arcadecontrols.com/wiki/Ram_Controls), the pots are custom made. You might not be able to outsource.
According to the pic of the 5K pots on the Ram Controls wiki page http://wiki.arcadecontrols.com/wiki/Ram_Controls (http://wiki.arcadecontrols.com/wiki/Ram_Controls), the pots are custom made. You might not be able to outsource.
That statement is based on info from Dave. He isn't exactly credible here.
I ordered mine Sunday. After looking at an invalid tracking number for days, I sent an e-mail, which I was assured they were late dropping off at store but should arrive the next day. I sent another e-mail when it did not arrive. I got a response that there was a problem at the UPS store, but now fixed. Hours later, my tracking number became valid. Right now, the package is on the truck "out for delivery" after leaving Ontario, CA (California, not Canada) just yesterday evening. Now, I hope its just in one piece after hearing all the bad packaging woes.
I can't beleive that this guy ships the yokes to people that have ordered it one week ago, and not to the people that ordered the yoke more than one year ago, like my case.
The last weekend, I send him an e-mail and pm at KLOV, without response, of course. In those message I tell him to ship my order (a yoke, starwars decal and USB interface) by UPS before the end of January. After that, I will ask him for a total refund, before my time (and patience) has gone.
I’ve just started helping Dave because of the problems he’s had with shipping. ...
... GOT MINE TODAY! ...
... Yep, I got mine today as well! ...
That new email address is diamond encrusted gold with inlaid platinum!
I e-mailed Adam yesterday, and today I have my yoke!
It also sounded as if he's located the list of outstanding pre-orders!
The yoke has landed! Wow.
I have send an e-mail to Adam, now. Let's wait what happens (Crossed fingers).
Carlos,
After a quick look, I was able to locate your pending orders for the yoke and usb board. I will ship them to you on Monday. If there is anything else, I can certainly help. I hope that these actions will be to your satisfaction.
Adam
The Apac will work with 5k pots.
I have send an e-mail to Adam, now. Let's wait what happens (Crossed fingers).
Adam gave me a fast answer:QuoteCarlos,
After a quick look, I was able to locate your pending orders for the yoke and usb board. I will ship them to you on Monday. If there is anything else, I can certainly help. I hope that these actions will be to your satisfaction.
Adam
Let's hope that finally the yoke will arrive...
I don't have anybody's name so here is the email I have been contacting them through:
ramtech@ca.rr.com
let us know if you get a response
FWIW, I got a response from Andy within a few hours. We'll see where that goes.
Jipp,
here are all the picks you'd ever need http://forum.arcadecontrols.com/index.php?topic=103507.0 (http://forum.arcadecontrols.com/index.php?topic=103507.0)
Who is saying "all preorders have been shipped"Are you KIDDING? YOU quoted Adam saying it:
EDIT: Adam got back to he said this:
I’ve just started helping Dave because of the problems he’s had with shipping. To my knowledge, all of the pre-orders have been shipped. I’ll ask him about it because I’m more than happy to help with anything he needs to have shipped. My job has been to watch over all new orders and hand-hold them until confirmed delivery. If you have any names of pre-orders who are still waiting for their yokes, could you let me know? I’ll look into the orders right away.
Adam
Has anyone thought what Dave's last name is?
Dave Adams
Hmmm...
Who is saying "all preorders have been shipped"Are you KIDDING? YOU quoted Adam saying it:EDIT: Adam got back to he said this:
I’ve just started helping Dave because of the problems he’s had with shipping. To my knowledge, all of the pre-orders have been shipped. I’ll ask him about it because I’m more than happy to help with anything he needs to have shipped. My job has been to watch over all new orders and hand-hold them until confirmed delivery. If you have any names of pre-orders who are still waiting for their yokes, could you let me know? I’ll look into the orders right away.
Adam
Chad - how goes the battle, any updates?
BTW, while I did get a response from Adam, the first thing he did was try and tell me the CP price was only $75 despite the fact the ad is still here in BST to be read at any time. :P
I have send an e-mail to Adam, now. Let's wait what happens (Crossed fingers).
Adam gave me a fast answer:QuoteCarlos,
After a quick look, I was able to locate your pending orders for the yoke and usb board. I will ship them to you on Monday. If there is anything else, I can certainly help. I hope that these actions will be to your satisfaction.
Adam
Let's hope that finally the yoke will arrive...
I'd put money on Dave sending him yolks instead of a yoke.I have send an e-mail to Adam, now. Let's wait what happens (Crossed fingers).
Adam gave me a fast answer:QuoteCarlos,
After a quick look, I was able to locate your pending orders for the yoke and usb board. I will ship them to you on Monday. If there is anything else, I can certainly help. I hope that these actions will be to your satisfaction.
Adam
Let's hope that finally the yoke will arrive...
Cananas,
get the yolk yet?
I have send an e-mail to Adam, now. Let's wait what happens (Crossed fingers).
Adam gave me a fast answer:QuoteCarlos,
After a quick look, I was able to locate your pending orders for the yoke and usb board. I will ship them to you on Monday. If there is anything else, I can certainly help. I hope that these actions will be to your satisfaction.
Adam
Let's hope that finally the yoke will arrive...
Cananas,
get the yolk yet?
I'd put money on Dave sending him yolks instead of a yoke.I have send an e-mail to Adam, now. Let's wait what happens (Crossed fingers).
Adam gave me a fast answer:QuoteCarlos,
After a quick look, I was able to locate your pending orders for the yoke and usb board. I will ship them to you on Monday. If there is anything else, I can certainly help. I hope that these actions will be to your satisfaction.
Adam
Let's hope that finally the yoke will arrive...
Cananas,
get the yolk yet?
It's in the "I'll ask Dave about it" phase. Adam says he isn't in a position to issue refunds.
I am still in shock that people would send that much money to such a poorly run business. Especially if that included monitors, which for that price, it damn well better have.
Chad
still no refund?
I have to say I'm very disappointed that the manuel, mounting nuts, and female molex piece (The "extras") no longer come with the yoke
I E-mailed Adam about it and he said Dave only included the extras with the pre orders, but I somehow doubt that they all got that stuff, I asked about the manuel and Adam said there wasn't one :dunno
Sad that Dave can't even communicate with his own people
I have to say I'm very disappointed that the manuel, mounting nuts, and female molex piece (The "extras") no longer come with the yoke
I E-mailed Adam about it and he said Dave only included the extras with the pre orders, but I somehow doubt that they all got that stuff, I asked about the manuel and Adam said there wasn't one :dunno
Sad that Dave can't even communicate with his own people
I pre-ordered and didn't get any of that stuff. I could care less about the nuts or the molex connector, but the manual is a must have IMO. And in several e-mails afterwards I asked Dave about sending me the manual (even if it was a PDF to avoid shipping). He never acknowledged it. Another user here (beaker. I want to say) was kind enough to scan his manual and email it to me.
I have to say I'm very disappointed that the manuel, mounting nuts, and female molex piece (The "extras") no longer come with the yoke
I E-mailed Adam about it and he said Dave only included the extras with the pre orders, but I somehow doubt that they all got that stuff, I asked about the manuel and Adam said there wasn't one :dunno
Sad that Dave can't even communicate with his own people
I pre-ordered and didn't get any of that stuff. I could care less about the nuts or the molex connector, but the manual is a must have IMO. And in several e-mails afterwards I asked Dave about sending me the manual (even if it was a PDF to avoid shipping). He never acknowledged it. Another user here (beaker. I want to say) was kind enough to scan his manual and email it to me.
I completely agree the manual is a must have, And I did get it from the same generous source
but if dave can't post it on his website
Maybe we can host it in the file repository here?
Saint?
Well guys, it looks like I still have a few yoke orders to clear up. I know that there's an issue with overseas orders, but I have a plan to get around that.
Anyone who has a pending yoke order with me, please email me at daviea@ca.rr.com and I will take care of it. I'm very sorry for the extended wait.
Nick - you should have that handle piece in your hands today. I don't ship these yokes already damaged, come on. I know you guys can get upset with me, but let's still be reasonable. Sure, I take awhile to get things squared away, but that's all it is - me being SLOW. All the conspiracy theories....give it a rest already.
Thanks
Dave
P.S. Friz, thank you for alerting me to this thread!!
Here's hoping that everyone with an outstanding order either receives their goods or a full refund.
Breaker.
I don't mean to overreact to the previous post - this just speaks to the concept in general, which we see a lot of....
Earlier in this thread there was a mad rush where a number of outstanding orders were delivered. Not all, unfortunately, but definitely some. While Dave's behaviour is cause for negativity, I wonder what the true stats are? How many orders were delivered, vs how many still outstanding? Last time I looked, that spreadsheet wasn't getting any bigger, and the bulk of the dollar figure were SW cabs (ok, he should not be taking money for those, agreed).
Seems to me, there are those who slag Dave very badly, who do not have a dollar on the line - why? Yes, there are those still waiting (some for a very long time), and those who got the goods. Unfortunately, all we get from Dave are comments about mismanagement, and false promises. It's hard to know the real truth. He's obviously not running a Ponzi scheme - he does have the stuff he claims is complete, and he does ship it - occasionally.
As a niche market, are we best served by a witch-hunt or a torch bearing lynch mob, or by offering assistance - unless we can clearly identify Dave as a criminal. :dunno I duno, I tend to be optimistic and naive perhaps, but I think the lynch mob mentality is a bit much, all things considered. I would, however, suggest caution when sending money - make sure you do it in a way that you can get a quick refund if things don't work out. But if they do work out - you'll be quite happy with the quality of the product. I'd trade my left nut for my SW Yoke, but paypal doesn't accept nuts ;D
Really?!? Are you ---smurfing--- kidding me?