Main > Monitor/Video Forum
Purchasing Arcade monitors.
MK3FAN:
Awesome! Monitor looks great. Nice job.
RejectedManiac:
Thanks a lot man! I love it.
vatkru:
I purchased a 25 inch curved from Billabs two weeks ago and would not recommend it. Purchase from a seller with better customer service even if not a curved true 25 inch. Below was Billab's response to a scratch that was on the monitor that was received:
Dear Customer,
Scratches on the tube do not affect the normal working order of the monitor.
While we apologize for the imperfect nature of the tube, we cannot be responsible
for anything outside of the functionality of the tube. Afterall, we're lucky to even
have tubes to work with in the 21st century!
Thanks for your understanding in this matter.
Best Regards,
Surfnote/Billabs
MonMotha:
While they're lucky to have new tubes (this *IS* a *NEW* tube, right?) at this point, there's no excuse for shipping a monitor with a scratch in the tube face, in my opinon.
Of course, if this is a "refurbished" monitor, such as using a tube ripped from an old TV, all bets are off. They are probably sold as-is.
RejectedManiac:
--- Quote from: vatkru on August 14, 2012, 09:11:03 pm ---I purchased a 25 inch curved from Billabs two weeks ago and would not recommend it. Purchase from a reputable seller even if not a curved true 25 inch.
--- End quote ---
How bad is the scratch and is it even noticeable while playing? Post some pictures up if you don't mind. The warranty is for the functionality of the CRT and the chassis from what I know of. I think I'm pretty lucky to get a 25" curved CRT especially if they aren't made anymore. If you paid with paypal you can file a dispute for a product that is damaged. Sorry for the bad experience.