I had a problem with the wireless remote with a wall mount LaserStar. Turns out there are TWO wireless remote kits available and they are not compatible with certain models. One kit is for jukes with the usual 250 watt amplifier. The 250 watt is in the CD100, CD100A, CD100B, CD100C, CD100D, CD100E. The CD100F could have either the 250 watt or the 1000 watt amplifier installed depending on the wiring. The other kit is for jukes with the 1000 watt amplifier like some of the wall mount LaserStars.
Also, your Central Control Computer's software (CCC) must be upgraded to at least version 3.0 to take advantage of the wireless remote. Earlier versions don't have the wireless in the software. It's prefered that your CCC have versions 4.0, 4.1, 4.2, or the final version 4.3 to take full advantage of all the features and adjustments available for the wireless remote volume.
Some volume control conflicts can occur if your amplifier has the optional "Amplifier Accessory Board" installed and it's not configured properly.
Remember, the "red" and "black" wires at the volume control terminal strip on the output transformer package that go to the volume control mounted on the back of the jukebox must be disconnected whenever a hardwired remote volume or a wireless remote volume are installed.