Ive tried doing 1 at a time and I still cant get the second one to do anything. Any thoughts?
Assuming you use Windows:
Turn off the computer. Plug one in and test. Unplug
Restart computer
Plug other one in and test.
If one of them doesn't work, then it's likely just dead.... or the USB cable you used to plug it in is dead.
Just FYI, I don't love this site:
https://gamepad-tester.com/ but It's come in handy to test if things are seen by the computer, and to test if they work or not.