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Game on Grafix review aka "mamemarquee"

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x8xid:
Jeeze just jumped through about 30 hoops to get an account just to say how upset I am with this company.

LETS STAR FROM THE VERY BEGINNING

I used this company because EVERYONE on here and another araced site RAVED about it.
Also the testimonials on their home page looked good (what a joke, I left one and they haven't updated them in a month [subject to editing I guess].)

So I placed an order for a Marquee (pre mounted), and a CPO, followed all instructions to the letter. 100% understood the posted work/shipping time. 2 weeks goes by without a word.
Finally I get a response back from what I assume is Scott saying he left someone else in charge and that why, blah, blah, blah.

They rushed mys shipment to me; I was happy
I opened my shipment the next day; beautiful artwork - did not get my plexi, the basically just sent my marquee as a sticker. I was sad.
Went out and bought plexi to mount myself told them about it and he gave me store credit. - I was happy.
Over the course of the week I noticed my CPO would not stay mounted and got worse every day - I was sad again
Asked for advice figured it was something I did, they told me it's an issue with putting on the CPO too soon after painting but the would send me another for free - I was happy again
I asked some questions and got a very detailed answer about mounting my CPO, do's/donts. I was ready.
Finally got my CPO in the mail - once again they got my order wrong. They sent me my Marquee graphic. - I was confounded by their laziness at this point.
I said screw it because I had been without a control deck for another week and was tired of the hassle. Followed everything he told me TO THE LETTER.
I let him know they sent the wrong graphic - not so much as a response again.
It's been about a week since then walked into my game room now both the Marquee and the CPO are bubbling up again.

The graphics aren't coming unstuck from the material, when I pulled it off the glue is becoming separated from the graphic because they are printing on cheap material.
the graphics LOOK astonishing, super clear, but the material, blown ship dates, and poor attention to something as simple as checking an order before dropping it in the mail is unacceptable.
I now have to strip down this machine and start from scratch on my graphics for a third time - I was so excited to build this and make it look cool, but I haven't even got to play it but 2 times
and I'm too embarrassed to even show the thing off to my friends.

Thanks for nothing. I appreciate all the rushing around and the half hearted attempt to make up for it, but what was the point?
Complete and total fail... waste of money. I think I'll roll the dice with the local sign company on my replacement.

x8xid:
Update: Well this is the fastest I have gotten a response from them before, but apparently he's going to send me a refund.
I would much rather have graphics on my cabinet though. I took some pictures of the problem for reference as well.

AND YES I have tried just peeling it up and smoothing it out and a bit of 3M77 as Scott already suggested, no such luck. And it's not that the trim is aligned wrong either.

x8xid:
Well so I kind of feel like an A-Hole, but lets face it, there were issues. Anyway scott contacted me back after seeing these picture. He thinks it's the trim like I thought he might say.
I completely disagree because I actually trimmed around the screws before putting that on, and it really doesn't make any kind of pressure on the graphic. Also I have parts of the graphic coming up in the middle away from buttons, and graphic contact. Same with marquee, it's not the pressure. I have a theory though, I think it may have something to do with climate. The machine is in a climate controlled environment, but it may be that he's far up north and I'm far south... so... I don't know. Anyway he's not only given me a full refund, he's re-sending me (again) my full order.

Just to be a sport because I see this as him really wanting to do the right thing I'm going to re-apply everything and not put on the trim at all and see what happens. On one hand I'l be mad if I have to eat crow, on the other hand this nightmare will end. Whether it works or not I don't feel I can complain about the situation any more for the simple fact of, what else can he do to make this right? NOTHING. So damned if I complain, damned if I don't.

I also feel bad because when I didn't get a response a while back I was pretty snotty and he was still willing to help me after offering me a refund.
This is the proper way to deal with a screw up. I just hope he sends me the right graphics... I'd hate for him to be 3 for 3. 

Dawgz Rule:
Based on your pictures it does seem as though the piece of trim is causing the issue.  Check that your artwork is actually flush all around as well.  Could be the angle of the photo but it look like it isn't on the sides.

pinballjim:
Dude, you're pretty obviously bunching that artwork up with your trim piece.  Those photos are terrible, too.

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