The NEW Build Your Own Arcade Controls

Main => Everything Else => Topic started by: crashwg on November 01, 2004, 11:26:03 am

Title: Wico is deffinitly lacking in the customer service department...
Post by: crashwg on November 01, 2004, 11:26:03 am
I ordered some jumbo pushbuttons from them last week.  When I recieved them on Sat. I found out that one of the buttons was threaded incorrectly and therefore the nut wouldn't go on more than
Title: Re:Wico is deffinitly lacking in the customer service department...
Post by: JoyMonkey on November 01, 2004, 11:34:33 am
Was guy #2 the "Jumbo Pushbuttons Return Guy"?  Whatever, at least their replacing it!  :D

No, that guy must have been the yellow button specialist. He deals with all problems concerning pushbuttons that are yellow. He might also deal with yellow joysticks, I'm not sure.  :P

They do suck though. Last time I ordered directly through their New England sales rep and everything went smoothly, some clueless person in their main office gave me his cell phone number so I called him up. He wrote down all my order details while he was driving his car (!), and I lost the connection a couple of times- but the order arrived just as I wanted about a week later.