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RandyT:

--- Quote from: shmokes on July 23, 2008, 12:52:47 pm ---Randy does this to everyone he competes with, including Oscar Controls and Slikstik (and probably others who don't immediately come to mind).  Every time he feels he's been wronged, which is pretty much all the time, he goes all scorched earth, posting hasty insults aimed not only at his competitors, but at anyone who suggests that he ought to chill out.  It's not even always because he thinks his design has been stolen.  Sometimes he craps up a product announcement thread just to go in and rant about why his competing product is better.  It just ain't classy.

The list of people who have vowed to never purchase from him based on nothing but his hot temper and mean attitude is rather long.  It's pretty obvious that he makes consistently great products, and from what I've read he offers great, personal customer service and tech support.  That those facts can be true, yet he has a growing list of people who refuse to shop at GGG speaks volumes.

Stick to research and design, Randy, and hire yourself a public face.  It would do wonders for your business.

--- End quote ---

Every response I have made in this thread has been on an even keel.  The same cannot be said for others.  There is only one party here with intimate knowledge as to how this situation has come about, yet without doing any research as to the veracity of the claims, the ones who have been attacking me have taken that individual's mere words as gospel.

Shmokes, we have customer base in  the thousands, and have had a problem with about 3 of them who I could not satisfy.  Your claims about "growing lists" are unfounded unless by stating so you are hoping to help make one.

We place our livelihood on the line each time we invest in a new product for this niche market.  We don't have huge OEM deals.  We don't live in a 1.7 million dollar home.  Every niche item we produce,  just because we have the passion to want a good version to be available to the community, impacts us personally, as niche items aren't the common "big sellers".  And we produce more of these than anyone.

It saddens me to see the "usual suspects"  yet again crawl out of the woodwork to savage my name, simply because I offered an opinion, and then again when forced to defend it,  as to a business decision made by another in this community, one which concerns me far more deeply than any other individuals in this thread.  A number of whom have in the past disseminated poor information and prop up poorly performing products to the community, and whose major problem with myself is the unwillingness to mince words when blowing the BS whistle on them.  Some, like Shmokes just like to pile on once the festivities begin and bring up fantastical occurrences, which seem to exist primarily in his mind.  Again, due to the personal interactions we have had in the past.

So I'll let the search engines speak for me from here on in.  I personally don't have the stomach for it anymore.

RandyT

Ginsu Victim:

shmokes:

--- Quote from: RandyT on July 23, 2008, 02:51:39 pm ---
Shmokes, we have customer base in  the thousands, and have had a problem with about 3 of them who I could not satisfy. 


--- End quote ---

As I mentioned in my post, you apparently have very good, personal customer service/tech support.  I'm talking about the multiple people on these message boards who have said that they refuse to do business with you because of your unprofessional behavior here.  As far as personal interactions we have had in the past that lead me to go against you, I don't know what you could possibly be referring to.  The only negative interactions we have ever had have been in your competitor's threads in which you start mudslinging and making things generally unpleasant.  Unless you're talking about disagreements in the PnR forum, but that has nothing to do with it (not to mention that I think we agree on more politically than we disagree).  Anyway, my calling you out for your nasty attitude toward your competitors predates any political disagreements we've had.

Seriously, Randy, what good do you accomplish with these attacks?  Read through the various threads in which you've done this and take the temperature.  The vast majority of public opinion always sways against you.  I have never, not one single time, EVER  seen somebody say, "Wow . . . that's a shady thing to do to GGG, I'm not going to do business with so-and-so anymore."  How do you explain this, Randy?  Why is it always against GGG?  Conspiracy?  How can you even quantify the damage that you're doing to yourself?  How do you quantify the value of GGG's image -- the general emotions a person feels when they think about your company?  This affects sales.  It's reasonable to assume that there are plenty of people out there who don't take such a hard-line principled approach to refusing to do business with you, but given a viable alternative, e.g., I-Pac/Keywiz, they will order from someone else simply because that person doesn't rub them the wrong way.

It's just bad business, Randy.  If you really think that it's in your best interests to let everyone know that you think your competitor is behaving unethically, outline your position in your own thread.  Taking a big ---steaming pile of meadow muffin--- in your competitors' product announcement threads is obnoxious.  It rubs people the wrong way.  I don't care if your motives are made of gold sprinkled with god dust, this behavior comes off as really underhanded and slimy.

RandyT:

--- Quote from: shmokes on July 23, 2008, 03:55:35 pm ---Seriously, Randy, what good do you accomplish with these attacks?  Read through the various threads in which you've done this and take the temperature.  The vast majority of public opinion always sways against you.  I have never, not one single time, EVER  seen somebody say, "Wow . . . that's a shady thing to do to GGG, I'm not going to do business with so-and-so anymore."  How do you explain this, Randy?

--- End quote ---

Since this is a direct question, I will answer.

A : How many members are in this community as opposed to the number of folks who have chimed in? 
B:  Those words of support are often conveyed in private.  Nobody wants to get caught up in the abuse.  Few revel in it the way you do.
C: This was not a "competitors announcement thread" and a comparison was made to the TT2

RandyT

FrizzleFried:
I'd rather not get caught up in the GGG vs Ultimarc stuff... but I would like to know if Slik-Stik,  David Foley,  or any other person with a less-than-desirable reputation on these forums (or others) is making any profit from these spinners.  I can only assume the spinner tops are from Slikstik considering Andy's past exposure to S.S.,  but I don't know. 

Andy... does S.S. or Foley or anyone known to these forums make $$ off your sales of this spinner?  I'd certainly hate to contribute to the coffers of those who've done damage to this community.

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