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R.I.P. CompUSA (A Long Term Employee's Story)

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DaveMMR:

--- Quote from: Malenko on December 10, 2007, 11:29:52 am ---I never had any problems returning things at my local CompUSA.... also the shelves are clearly marked with prices, maybe thats why the store in Delaware isn't closing....yet.

--- End quote ---

At my local CompUSA (Carle Place, LI) there were price stickers on the shelves, but they weren't necessarily (read: ever) lined up with the proper products.  So you'd be like "Oh wow, this video card is only $29.99" but then reality kicks in and you start reading the UPC codes and they don't match.  So you have to start playing a game of matching the the codes to the proper stickers and it turned shopping into a fun little game.

JustMichael:
Circo,
Best of luck in the future.

As for my local CompUSA's (Seattle/Tacoma area), they sucked.  Often times stuff wasn't by the correct price tag.  Lots of prices not posted and trying to get someone to help took forever because not enough staff on duty compared to the number of customers.  As for their prices, most of the time I could get an item shipped to my home cheaper than going to CompUSA (except some sales items).  I once tried to price-match a tv to Circuit City's sale price (which was a good deal then) so that I could use my CompUSA credit card to pay for it (3 years No Interest).  45 minutes after them making sure Circuit City had the tv in stock and saying that they would do the price-match, I finally got to leave the store with my tv.  I think they kept hoping I would just leave.  CompUSA's price for the tv was almost $400 higher.

retrometro:

--- Quote from: MrMojoZ on December 10, 2007, 11:04:08 pm ---I applaud anyone who has the opportunity to leave a retail environment or phone support job. Go do something else and never look back. Life will be much better.  :cheers:

--- End quote ---

I understand your sentiments but I don't know if changing jobs guarantees a better life.  I would rather suggest that if someone's not happy with their job to go do something else.  If they're happy doing retail or phone support and it provides the amount of income they're happy with, then be happy doing it.


SirPeale:

--- Quote from: JustMichael on December 11, 2007, 09:53:29 am ---I once tried to price-match a tv to Circuit City's sale price (which was a good deal then) so that I could use my CompUSA credit card to pay for it (3 years No Interest).  45 minutes after them making sure Circuit City had the tv in stock and saying that they would do the price-match, I finally got to leave the store with my tv.  I think they kept hoping I would just leave.  CompUSA's price for the tv was almost $400 higher.

--- End quote ---

I've often wondered why they have a policy like that.  That the store actually has to have the item in-stock to be able to pricematch to them.  Hello?  If they had them in stock, I might actually get it at that store.

ChadTower:

Because they don't actually want to price match the item.  If they wanted to sell it for a price lower than their own, they would do it themselves.

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