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Slik Stik - Any Word

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Damoclese:

--- Quote from: pmanili on December 31, 2007, 08:11:40 pm ---I just received my SS Classic controller Christmas Eve.  After canceling my order with SS and reversing my CC charges, I ordered the identical controller from mameroom.  The funny thing is, the return address on the shipping box was from SlikStik in Nutley NJ.  And to top that off, I didn't get the illuminated controllers I ordered and the darn thing is wired wrong and I cannot get it to work properly.  I contacted mameroom and they are trying to make good, but it seems that I am supposed to wait for the manufacturer to call me--how likely is that!?!?  So, once again I am waiting for SS (I need my joysticks and them to contact me regarding fixing their bad wiring/ipac).    If this SS person is trying to make good with the community, he is doing a losy job. 



--- End quote ---

I find this shocking. It was my understanding that Scott from Mameroom was building these himself.  I hope Scott gets all of this straightened out, as I would hate to see his reputation get tarnished.  He's a hell of a good guy from the phone conversation and emails that we have exchanged. 

Jdurg:
The MAMEROOM people are great people.  When I was thinking about having a cabinet built for me before a buddy of mine said he'd help me build one, MAMEROOM was one place I considered.  The people there were incredibly honest and upfront and willing to help me out.  They even said that it might be better for me to build one myself, but if not they'd be willing to help.  It would take a LOT for their reputation to be tarnished.  MAMEROOM and SlikStick are 100% complete opposites in terms of personality and "goodness".

magiic:
Im just praying all is well with my controller if and when it gets here, it cost me like $800. I have a feeling it will be a pain in the ass to try and get my money back if anything is wrong with the panel and obviously sending it back or whatever is not an option being in another country.

shardian:

--- Quote from: pmanili on December 31, 2007, 08:11:40 pm ---I just received my SS Classic controller Christmas Eve.  After canceling my order with SS and reversing my CC charges, I ordered the identical controller from mameroom.  The funny thing is, the return address on the shipping box was from SlikStik in Nutley NJ.  And to top that off, I didn't get the illuminated controllers I ordered and the darn thing is wired wrong and I cannot get it to work properly.  I contacted mameroom and they are trying to make good, but it seems that I am supposed to wait for the manufacturer to call me--how likely is that!?!?  So, once again I am waiting for SS (I need my joysticks and them to contact me regarding fixing their bad wiring/ipac).    If this SS person is trying to make good with the community, he is doing a losy job. 

Does anyone have a diagram on how to wire the SS Classic?  If so, please contact me, I really want to get this thing working.  I am so frushtrated and POd right now that I am ready to throw the thing out the window.



--- End quote ---

...very interesting...

pod:
I find this whole thread a little sad. Not just for the customers waiting patiently for product that they paid for with their hard earned cash, but also for our little hobby seeing one of it's vendors manage to self implode. I would hope that things change with SlikStik by changing owners, but I'm not holding out much hope unless it completely changes hands and goes under "new management" so to speak. It seems that Jerry Mascari and Christian Stango were in fact business partners in this venture. Jerry so much as says they were partners in this video interview (scroll through about halfway to get to the slikstik interview with Jerry Mascari)...

http://video.aol.com/video-detail/coin-op-tv-episode-28-zack-hample-leonard-herman-and-slik-stik/1433793937

So for Christian to say he was just an employee (one of 5?) trying to now buy out the ownership and make things right is a bit misleading. It seems like these guys were in this together.

BTW, does this look like the same guy?
http://www.nutley.com/about_me.asp

Realestate agent as well as SlikStik owner? If so perhaps he has been spread too thin to keep tabs on the company and left that up to Christian or ??? to mismanage?  I never ordered anything from SlikStik personally, mainly due to the negative criticism on these forums scaring me away (came close with the Tornado, but ended up getting a GGG TurboTwist2 and love it).  I have 2 co-workers though who ordered control panels from SlikStik and had a similar experience as many on the group here. They eventually got them, but it required months waiting with constant hounding on their part and little in the way of feedback from SlikStik. Very poor customer service to say the least.

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