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Kaytrim:

--- Quote from: RandyT on March 21, 2007, 12:00:21 pm ---Thanks for the tempered viewpoint, Kaytrim.

--- End quote ---

NP Randy, let's just agree to disagree is all I am saying.  ;D

shorthair:
Randy: obviously I messed up my post, but it was something to the effect of 'what I said didn't matter, but your point of Steele neglecting to notice the product description on your site is true. And even after informing him here of it, he still neglected it.  Equally, I understand your vehemence about conceptual consistency...but, you can only do so much. (Although mccoy was right in that you didn't need to go to the lenght you did. It would've been best to state your initial point and leave it at that.)

And on that note: Steele, that last was totally childish. Also, your personal feelings about his practice aren't really relevant to the performance of the item. Lastly, your ignoring his basic point is what started this in the first place.  It helps to follow the product description.

vader:
I don't understand what the problem is, someone stated their opinion on a product and someone else takes that as a direct insult.  I'm sure everyone, including Kev will agree that Randy makes great products and puts alot of time and effort into it for the community, but .... and Randy I don't know how to come off saying this without sounding like a ass and I'm not referring directly to the knob....

Whenever someone doesn't give you a 100 percent positive review, you go into this defense mode that just rubs alot of people the wrong way.  I don't think it will affect people who have already bought from you and know your products, but people who don't know you may be put off by it, thus hurting sales.

As much as you know about arcade products, you are not " GOD " when developing them.  You can't make the perfect device, nobody can.  Someone will always find a problem with it, this is something your going to have to learn to accept.  Granted, your product is better than 95 % of the competition, but it will not fulfill everyone's needs.

Don't take this personal, but just as constructive criticism.  Don't let ego get in the way.

Now you and Kev get a corner together and makeup

Donkey_Kong:

--- Quote from: vader on March 22, 2007, 10:54:05 am ---
Now you and Kev get a corner together and makeup

--- End quote ---

Just please...please don't make-out...

MY EYES!!

RandyT:

--- Quote from: vader on March 22, 2007, 10:54:05 am ---Whenever someone doesn't give you a 100 percent positive review, you go into this defense mode that just rubs alot of people the wrong way.  I don't think it will affect people who have already bought from you and know your products, but people who don't know you may be put off by it, thus hurting sales.

--- End quote ---

I understand and agree with what you are saying, but there are no "GOD" complexes here.  I never expect a 100% positive review for my products.

A review from a commercial website is a product, and when that product is substandard, it is not "taboo" to criticize it.  At least as long as the criticism is constructive (I.e. gives a roadmap for improvement.)

The problem with poor reviewing practices is just as real as the problem with poor products.  It costs members of the community money by not giving us proper information to decide what is most suitable for our needs.  I'd like to see the level of professionalism in that field stepped up for the good of all of us here, vendors and users alike.

That's all I'm saying.

RandyT

*edited for brevity*

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