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Waranty returns - is this reasonable?

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Fozzy The Bear:

--- Quote from: diverdown on December 13, 2006, 07:58:45 pm ---Fozzy
 If a company  lost money on a sale of faulty items - ----- I dropped $20 because they sold faulty items.
--- End quote ---

Read it again... That's exactly what I said.

On top of that, you specifically asked for an opinion.... If you don't like reading the opinions you get then don't ask for one. Not everybody in this life will always agree with you.

My opinion on this one is that you don't have anything to be moaning about. The company in question sorted your problem out for you. These things sometimes happen, and that's not anybody's fault.

Best Regards,
Julian (Fozzy The Bear)

diverdown:
Fozzy your Opinion taken with the good intent.
 I have no problem with your or any one's opinion. My OP was just asking a question. It didn't flame a company, just asked for others feelings.
I originally deleted the bit in my post where i have put ----------.  That more or less originally said  If a company lost money on the sale of faulty items "its their problem not mine for selling me faulty items " I dropped $20 because they sold me faulty stuff etc........

From the posts above I guess I should expect not to get original method of shipment back on faulty goods. I hope this doesn't mean I get surface mail (3months return) if this is the way businesses operate.

I again have great respect for all companies assosciated with BYOAC.  This hasn't changed.

again im off my  :soapbox:

Please everyone enjoy christmas. I hope you all have a better new years eve than I will ( I get to spend 1700-0700Hrs dealing with drunks and patching up assaults.

(that last bit was just to get some sympathy)



Fozzy The Bear:

--- Quote from: diverdown on December 14, 2006, 02:54:47 am ---Please everyone enjoy christmas. I hope you all have a better new years eve than I will ( I get to spend 1700-0700Hrs dealing with drunks and patching up assaults.

--- End quote ---

You have a good Christmas too mate.... You have my sympathy, I'm in a similar boat... Except that in an Arcade I get to spend New Years Eve dealing with Drunks and Being Assaulted.

Best Regards,
Julian (Fozzy The Bear)

MYX:
You know, I have a couple of thoughts here.
1. If it is a defective item, the company could send you a new product with a return shipping slip included in the box. Then if they want to send it back economy, no big deal.

2. If it is a mom n pop shop, then the volume should be low enough that they could at least do some quality control before the stuff ever goes out the door. I think 2 minutes of time would be worth more than the hours of frustration trying to make the thing work and finding out that it is a dud, then having to go throught the wait for the next item to get there, having to cough up more money that you did not intend to put into this very expensive hobby (and I thought golfers were nutz). A vender could built a test rig for most of their products (especially items 50$ and above) and test the stuff. Plug Play Done...Happy customer. 2 minutes of time vs. another X amount of dollars for shipping multiple times seems like a better idea. You are eating into what ever profit you have made.

Jus my $.02

diverdown:
I dont want to bump this thread but i like your $0.02
especially #1

I had an issue with an xbox years ago. They sent me out a return bag which was collected by a courier. It was returned same way......This would have cost way more to them than it did selling off a shelf in a store.

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