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Slikstik slow shipping?
NeeBick:
On April 5, I order from Slikstik: two joystick handles, a spinner, and a extra spinner top. I quote from their site: "Parts and spinners ship in 2-3 days from order date". It is now over two weeks later and I have not received any confirmation of shipment. Doesn't really seem worth the $25.60 I paid for shpping. I sent an e-mail asking if my parts are backorder or something but only received a canned e-mail. I'm starting to worry that my order slipped between the cracks.
Is their shipping usually this slow? I read that they are slow on panels and I can understand that since manual labor is involved but I just ordered parts.
quarterback:
--- Quote from: NeeBick on April 22, 2005, 04:37:06 pm ---On April 5, I order from Slikstik: two joystick handles, a spinner, and a extra spinner top.
--- End quote ---
Shape D.:
I got an order I placed with them in three days. I was pretty happy with their service. I wouldn't just call up and ask for a charge back though I'd try to find out why your order is taking so long first.
quarterback:
--- Quote from: Shape D. on April 22, 2005, 04:45:15 pm ---I wouldn't just call up and ask for a charge back though I'd try to find
--- End quote ---
NeeBick:
--- Quote from: quarterback on April 22, 2005, 04:48:02 pm ---And isn't there a SlikStik 'rep' here on BYOAC? You can try and PM them.
--- End quote ---
That is why I am posting here. ;)
I sent an e-mail to them on the 16th. The canned response said the e-mail would be passed on to a human... so much for that.
--- Quote ---Hello,
As stated on our order page delivery time is 3 - 5 weeks.
Currently we are unable to personally respond to status
emails but rest assured we are working dilligently to fulfill
all orders as fast as humanly possible.
When your unit ships you will recieve an email with tracking
info that can be checked at the shippers website. Until then
we
appreciate your patience.
We apologize for this "canned" response, we only use it as a
last resort when production is at full peak and the entire
staff is called in to meet demand.
A copy of your email has been sent to the SlikStik team for
review.
Thanks,
TEAM SLIKSTIK
--- End quote ---
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