Arcade Collecting > Miscellaneous Arcade Talk

Happ Controls - Delaware

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BUCKETHEAD:
They have good products.

But it also seems to me, They try to Stab you,

With high shipping charges.

Marquee retainer comes to mind.

Like $30.00 shipping i believe?

Highly unreasonable!   >:(

DemonBrew:

--- Quote from: BUCKETHEAD on April 13, 2005, 06:28:00 pm ---They have good products.

But it also seems to me, They try to Stab you,

With high shipping charges.


--- End quote ---

Exactly my reason for showing up to the DE location to pick stuff up.

DemonBrew:
Just a followup: it's been over 3 weeks since I put my order in. By now, everything came in except the T molding. I've gotten phone calls twice now saying the T-molding arrived in Delaware, come pick it up. Both times, it wasn't there.

The overall explanation I got was that the T molding shows up as having "left Chicago" inventory, so DE must have it. The first time, the explanation was that they don't have a way on the computer of showing the inventory that's on a truck. It's either IN Chicago or IN Delaware, no where else. The second time I went to pick it up, the explanation was that somone forgot to put it on the truck, and it's still sitting in Chicago.

The good news is, the cust serv rep in DE is having it FedEx'd Priority Overnight to me, no shipping charge to me.

Stingray:
Stories like this one are why I have never and probably will never buy from Happs. They seem to be an all-around terrible company to deal with.

-S

MrTroy:
I ordered from Happs.... and the package came from IL.... ??? Weird

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